Free bag with purchase

lon_85

Hello team

If we buy something and get a free goody bag as a promotion are we obliged to return the goody bag if we return the item?

E.g. spend £100 get goody bag 

TELLIT01

That will depend on the T&C of the promotion.

MattMattMattUK

TELLIT01 said:

That will depend on the T&C of the promotion.

I agree with this, but the short answer to the OP's post is usually yes, you are.

elsien

Massively open to abuse otherwise, and I’m sure with that companies are already fully aware of people taking advantage just for a freebie. 

Grumpy_chap

lon_85 said:

Hello team

If we buy something and get a free goody bag as a promotion are we obliged to return the goody bag if we return the item?

E.g. spend £100 get goody bag 

Yes.             

vacheron

Yes. The condition of the bag is that you spend £100, if you return an item (even if it was only worth £1), and that results in you having only spent £99, you have not met the £100 criteria. so have lost the right to keep the bag. 

Same goes for supermarket buy 2 get 1 free offers. You can't buy three, return two, and then expect to keep the third for free. 

prowla

vacheron said:

Yes. The condition of the bag is that you spend £100, if you return an item (even if it was only worth £1), and that results in you having only spent £99, you have not met the £100 criteria. so have lost the right to keep the bag. 

Same goes for supermarket buy 2 get 1 free offers. You can't buy three, return two, and then expect to keep the third for free. 

Well - I'd say that's different, because you'd be returning the free one and one of the priced ones.

Brie

I would guess that in the T&Cs there will be something about returns and the gift.  i.e. "the gift is valued at £25 (even if it isn't really worth that much) so should your returns take you below £100 then you will need to pay for the gift".  

Grumpy_chap

prowla said:

vacheron said:

Yes. The condition of the bag is that you spend £100, if you return an item (even if it was only worth £1), and that results in you having only spent £99, you have not met the £100 criteria. so have lost the right to keep the bag. 

Same goes for supermarket buy 2 get 1 free offers. You can't buy three, return two, and then expect to keep the third for free. 

Well - I'd say that's different, because you'd be returning the free one and one of the priced ones.

But the OP was proposing to return the £100 of paid goods and keep the free goody bag, so exactly returning the two paid for yoghurts and keeping the free yoghurt.

prowla

Grumpy_chap said:

prowla said:

vacheron said:

Yes. The condition of the bag is that you spend £100, if you return an item (even if it was only worth £1), and that results in you having only spent £99, you have not met the £100 criteria. so have lost the right to keep the bag. 

Same goes for supermarket buy 2 get 1 free offers. You can't buy three, return two, and then expect to keep the third for free. 

Well - I'd say that's different, because you'd be returning the free one and one of the priced ones.

But the OP was proposing to return the £100 of paid goods and keep the free goody bag, so exactly returning the two paid for yoghurts and keeping the free yoghurt.

Well, more like buy two yoghurts and get a free lollipop.

pinkshoes

lon_85 said:

Hello team

If we buy something and get a free goody bag as a promotion are we obliged to return the goody bag if we return the item?

E.g. spend £100 get goody bag 

The word "free" is conditional on a spend of a certain amount.

So if you return the item,  you have no longer spent the correct amount so the item is no longer free.

You usually have to either return it or pay for it (so if it's worth £20 your refund would ve less then £20 if you don't want to return it).

The T&C will specify if it's free and doesn't have to be returned.