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DCB Legal's response to my email

Hi all! 

Long story short, I received a LOC recently following a couple of letters which I ignored. 

The claim they're trying to make is dated from December 2020, but the first I heard of it was June this year. 

I was using the gym that this car park is part of and forgot to enter my registration - I have since contacted the manager of the gym at the time and he's told me that he's contacted the parking company about it. 

Anyway, in the meantime, I sent the email suggested in the newbie's thread saying to put the claim on hold for 30 days etc and to answer my questions. 

This is their response. 


"We write in response to your recent correspondence in response to our Letter of Claim (LOC) and will now respond as follows.

It is our position that the Letter of Claim (“LOC”) is compliant with the Pre-Action Protocol for Debt Claims (“the Protocol”). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We would respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

For the avoidance of doubt, please note that the timeframe in which to appeal the Parking Charge has expired. You were given the opportunity to lodge an appeal when the initial Notice was issued to you. Given that the case has been escalated to this firm for recovery action, the time to appeal has now elapsed and payment of the Parking Charge(s) is now required.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. Further, in accordance with the British Parking Association (BPA)/International Parking Community (IPC) Code of Practice, where the Parking Charge becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed, for completeness we would advise that the fee is not inclusive of any VAT, as it does not pertain to a supply of goods/services between you and our Client.

To clarify, when parking on private land, the contractual terms of the site are set out on the signs. You are thus entering into a contract (by way of conduct) and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Attached are copies of evidence pertaining to the matter, however, if there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

You now have 30 days from the date of this email to make payment of the amount as per our Letter of Claim. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

  • Account Name: DCB Legal Ltd Client Account
  • Sort Code: 20-24-09
  • Account Number: 60964441

You must quote the correct case reference when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at

Please note that in the absence of payment in the next 30 days, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

If you are at all unsure of your legal position, we recommend that you seek your own independent legal advice

Kind Regards,

 

Sofia Marth"



Comments

  • Gr1pr
    Gr1pr Posts: 9,415 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Standard stuff,  file it and wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post in due course 
  • patient_dream
    patient_dream Posts: 3,960 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Standard template letter from DCBL
    The added amount no doubt £70, for the moment they class as sebt collection ?
    This is known as the OSNER scam who owns the debt collector ZZPS  and approved by the BPA.  Is the BPA a law ... 100% NO ?
    The BPA is simply a members club with no clout whatsoever, even though they think they have, a club who approves money scammers

    DCBL and other low life legals use this as excuse to extort money

    If this goes to court you will find that DCBL call debt coolection INTO DAMAGES ?
    This is more rubbish than a rubbish tip

    Whilst DCBL contintinue with this rubbish, the more discontinue cases we will see

    DCBL are timewasters and chicken legals out who are not fit for purpose. A VERY SERIOUS PROBLEM FOR THE SRA AND THE MOJ

    SEE HOW DCBL WORKS .... TOTAL TIMEWASTERS IN THE EXTREME

    https://forums.moneysavingexpert.com/discussion/6377263/dcb-legal-record-of-private-parking-court-claim-discontinuations/p1

  • Car1980
    Car1980 Posts: 1,712 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 August at 10:10PM
    The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions
    Wow. Not this again.

    Ask them the precise amount they are losing per day. Because operating at a daily loss with the aim of the day being to recoup that loss and break even is on a par with a business model selling freezers to Inuits.
  • Coupon-mad
    Coupon-mad Posts: 153,860 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 August at 11:53PM
    Teehee!

    Search the forum for a chunk of those words! Template codswallop.

      :D
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