E: 07/09 (E: 11/09 postal) HEART SEAT IN THE SKY - Win a holiday to Universal Orlando Resort.

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https://winplus.heart.co.uk/competition/8866/heart-seat-in-the-sky-competition

Prize details 

British Airways Holidays is bringing you the opportunity to win your Seat in the Sky for a holiday to Universal Orlando Resort.

You could win a seven-night getaway for four people to experience Universal Orlando Resort’s four amazing theme parks, including the brand-new Universal Epic Universe, now open.

The prize includes return flights direct from London to Orlando, Florida, ground transportation between the airport and hotel in Orlando and accommodation at the Universal Terra Luna Resort. 

As part of the prize, you and your three guests will also get a Universal Orlando Three-Park Explorer PLUS One-Day Universal Epic Universe Ticket. Plus, a $400 gift card to spend at the resort. 

For your chance to win - enter now!

You and your guests must be available to travel from London on 25th October 2025 to 1st November 2025, returning to London on 2nd November. See all the entry options (including the free entry route via post) and full T&Cs Here. Paid entry from £2. UK only. 21+. Open 26/08/25 to 11:59pm 07/09/25. 

DreamWorks Dragons © 2025 DreamWorks Animation LLC. Jurassic World franchise TM & © 2025 Universal City Studios LLC and Amblin Entertainment, Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

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https://winplus.heart.co.uk/terms-and-conditions/8866

Terms & Conditions 

Heart Seat in the Sky

‘Seat in the Sky’ Promotion on the Heart Network, August 2025 to September 2025, Specific Rules: 

1. The ‘Seat in the Sky’ promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Tuesday 26th August 2025 to Sunday 7th September 2025 on Global’s various media channels: radio stations, podcasts, websites, apps (including Global Player), outdoor advertising & social media accounts, and to recipients of SMS marketing. Global is the Promoter. The ‘Promotion Partner’ mentioned in these Specific Rules is British Airways Holidays Limited and the ‘Prize Providers’ are British Airways Holidays Limited and Global. 

2. IMPORTANT: THIS PROMOTION IS ONLY OPEN TO RESIDENTS OF THE UNITED KINGDOM WHO ARE LOCATED IN THE UNITED KINGDOM AT THE TIME OF ENTRY. The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions. 

 

Details of the Promotion:   

3. The Promotion will open at 17:00 on Tuesday 26th August 2025 and close at 23:59 on Sunday 7th September 2025 (the ‘Entry Period’). 

4. There are two ways to enter the Promotion: 

a.  By Post (Free Entry Route) 

b.  Online via Heart’s Win+ Platform 

5.  Free Entry via Post: 

a. To enter via post, you must send your name and a UK mobile telephone number on a postcard or on/in an envelope to: HOLIDAY PO Box 8669, Derby, DE1 9SR. 

b. Only one entry per postcard / envelope, each bearing the correct and sufficient postage, will be accepted. Personal and hand deliveries, or entries sent to any address other than that listed in clause 5.a, will not be accepted. 

c. Postal entries must be received no later than 4 days after the Entry Period has closed, i.e. by 16:00 on Thursday 11th September 2025. Postal entries received after this will not be included in the Promotion. 

6.  Entry Online via Heart’s Win+ Platform:  

a. To enter the Promotion online (‘Online Entry’), you must visit www.winplus.heart.co.uk. The link to the platform will also be available via the ‘Win’ page at www.heart.co.uk.  

b. You must complete your entry during the Entry Period by selecting the number of entries you would like to purchase and completing the payment journey through your chosen Payment Services Provider (PSP). This is a one-off charge, and you will not incur any further charges unless you engage with the service again by initiating another request to charge. 

7. With regard to entries charged to a mobile phone (via Direct Carrier Billing):     

a. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of messages and/or charges to and/or from us. 

b. We are not responsible for erroneous entries which may occur through a mobile phone network or handset error. 

8.  We are not responsible for any issues or problems experienced by your chosen Payment Services Provider, which may delay the delivery of your entry to us. 

9. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent. 

10. You must use the same phone number across the entire Promotion period, regardless of your entry method. It is a breach of our Promotion Terms and Conditions to use multiple names and/or phone numbers to enter our Promotions, and we reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe you are doing or have done this. 

11. We also reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe that you are making or have made multiple entries by phone by using a computer system, using automated dialling technology or by any other method which could or does result in you exceeding the maximum number of entries permitted under these Specific Terms.  

12. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions. 

13. Within 7 days of all valid postal entries being received, one entrant will be selected at random from all the entries received (from Online Entry and the Free Entry Route). The selected entry must be eligible. 

14. If you’re the randomly-selected entrant, one of our representatives will call you on the telephone number with which you entered. If the entry is ineligible, we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another entrant, as applicable. You must answer your telephone when we contact you within 5 working days of our initial contact. Otherwise, you may be disqualified, and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. 

15. For the avoidance of doubt, if we call you, we offer no guarantee of how this will display on your phone. It could be ‘unknown’, ‘withheld’, it might show a telephone number, or display in any other way.  

16. We may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws.   

17. In relation to winners, you understand that we may interview you, which we may film, photograph and/or record and; (ii) film, photograph and/or record, you in connection with the Promotion either by telephone or in person and we may use such films, recordings and/or photograph(s) for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Promotion, unless you object to your information being published or made available. 

18. We may also contact you up to six months after the date you are notified of your win to interview you retrospectively about your win and what you spent the money on. We may publish this interview on our websites and/or social media channels, along with any further photographs, videos and/or voicenotes that you may provide us with. 

19. By entering the Promotion, you are requesting that we process your entry into the Promotion immediately. We complete the entry process immediately following receipt of your entry and therefore you acknowledge that once you enter the Promotion you will lose any right you may have to cancel your entry and receive a refund (whether under the Consumer Contracts Regulations 2013 or otherwise). 

 

Eligibility:  

20. The Promotion is only open to residents of the United Kingdom aged 21 and over, and who are based in the United Kingdom at the time of entry. For the avoidance of doubt, the Promotion is not open to residents of Northern Ireland, the Isle of Man or the Channel Islands. 

21. Multiple Entries: 

a. Multiple entries are permitted across the Win+ platform up to a maximum of the £30 daily site-wide spend limit; any additional entries above this limit will be excluded from the Promotion. Please note that entries into other promotions on the Win+ platform will also contribute to the £30 daily site-wide spend limit. If we believe that entrants may be entering across multiple devices or phone numbers in order to negate the spend limit, they may be disqualified from the Promotion. Extra entries from selecting free entries redeemed via a voucher code do not contribute to the entry limit for this Promotion or the £30 daily site-wide spend limit. 

b. There is no limit to the number of entries that can be made via post. 

c. If we believe that entrants may be entering across multiple devices or phone numbers in order to negate the spend limit, they may be disqualified from the Promotion. 

d. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.  

e. Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you. 

 

Prize:  

22. One winning entrant will receive an 8-day, 7-night trip for the winner and up to 3 guests to Universal Orlando Resort in Orlando, Florida (the ‘Prize’). 

23. The Prize will include: 

a. round trip flights and luggage allowance in World Traveller (Economy class, as determined by British Airways Holidays in their sole discretion) for each winner and up to 3 guests from London to Orlando, Florida; 

b. 7 nights’ standard hotel accommodation (one room, quadruple occupancy, room and tax only) at Universal Terra Luna Resort or at another Universal Orlando Resort hotel (as determined by Universal Orlando in its sole discretion); 

c. non-exclusive ground transfers to and from airport and hotel in Orlando, Florida; 

d. Universal Orlando 3 Park Explorer PLUS 1-Day Universal Epic Universe Tickets which includes admission to Universal Studios Florida and Universal Islands of Adventure theme parks, Universal Volcano Bay water theme park, plus 1 day admission to Universal Epic Universe, for the winner and up to 3 guests; and 

e. a US$400 Universal Orlando Resort Gift Card (provided by Global) to be used to purchase select goods and services at participating retail, dining, hotel and other locations throughout Universal Orlando Resort.  

24. Hotel check-in for the Prize stay must take place on 25th October 2025 and check-out must take place on 1st November 2025, or the Prize will be forfeited in its entirety without further or alternative compensation. 

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Prize Details 

25. The winner and guests must be able to travel from 25th October 2025 – 1st November 2025 (arriving back in the UK on 2nd November 2025 to coincide with the flight provided by British Airways Holiday). The Prize Providers reserve the right to amend travel dates in accordance with clauses 34 and 44 below. 

26. If the winner elects to partake in any or all portions of the Prize with fewer than the allotted number of guests or no guests, the Prize will be awarded to the winner and each participating guest and any parts of the Prize that are not redeemed shall not be subject to further or alternative compensation. 

27. All elements of the Prize must be redeemed at the same time, and no changes will be permitted after confirmation of any redemption. Unless child or ward of the winner or one of the allotted guests, each guest must be 18 years of age or older as of the date of departure and must travel on the same itinerary and at the same time as the winner. 

28. Travel insurance is provided by the Promoter on an optional basis and is subject to normal terms of acceptance. Pre-existing medical conditions may not be covered. Travellers must be 74 years old or younger. It is the sole responsibility of the winner to check the Promoter’s travel insurance policy to ensure it provides the appropriate level of cover required. If travel is to the following locations: Nigeria, Pakistan, Afghanistan, Mexico, Venezuela, India, Iraq, Philippines, Honduras, Brazil, Somalia, Algeria, Mali, Mauritania or Niger, full names of travellers must be supplied to the insurer before travel. The travel insurance is provided to the winner on the understanding and agreement that it is only valid for the holiday Prize described in this Promotion. Should the winner decide not to accept the Promoter’s travel insurance policy the responsibility will be on the winner to obtain suitable travel insurance for themselves and, where applicable, their guests. 

29. The Prize consists only of the elements expressly set forth above; no other elements or expenses (including meals, unspecified ground transportation, phone calls, additional baggage, gratuities, incidentals, souvenirs, gasoline, etc.) are included in the Prize and all such expenses are the sole responsibility of the winner. 

30. The winner is responsible for any air travel taxes and/or expenses, including applicable departure taxes or fees, inspection charges, baggage fees, and security charges. The winner and guests are responsible for obtaining, at their own expense, any necessary travel documentation (i.e. valid photo identification, visas, ESTAs, passports, etc.) prior to travel. Once issued, tickets are non-transferable and may not be reissued once travel has commenced. Open tickets may not be issued, and stopovers are not permitted. The winners and all members of their party are responsible for familiarising themselves with, and adhering to, all applicable entry requirements for the USA prior to the date of travel. No alternative prize will be provided should a winner not be able to meet those entry requirements either prior to travel, or upon arrival in the USA. 

31. Air travel will be from either London Gatwick Airport or London Heathrow Airport; the exact airport will be confirmed to winners via the prize fulfilment team. Travel expenses to and from the UK airport are not included and are the responsibility of the winner. This Prize is non-changeable, exchangeable or refundable. There is no cash alternative to the Prize in whole or in part. If you miss your flight, or fail to take the outbound leg, your flights will be void and cancelled. 

32. In connection with any visit to Universal Orlando Resort, please be advised that Universal’s policies, CDC guidelines, and the recommendations of health officials must be followed. In addition, guests should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting any Universal destination. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19, and Universal cannot guarantee that any person will not be exposed during a visit. 

33. Universal City Development Partners, Ltd. d/b/a Universal Orlando Resort (“Universal Orlando”) is a prize provider of certain prize elements only in this Promotion; is not a promoter of this Promotion; and is not responsible for the administration of the Promotion, the collection of the entries or the selection of any winner. Any disputes, claims, and causes of action against Universal Orlando arising out of or relating to any person’s use of, or participation in any portion of the prize involving Universal Orlando shall be resolved by applying the laws of Florida, without regard to conflict of law’s provisions therein, and shall be solely and exclusively brought in state or federal courts within Orange County, Florida. Such claims shall be resolved individually, without resort to any form of class action, and all such claims shall be limited to actual out-of-pocket costs incurred, but in no event to include attorneys’ fees.  

34. All parts of the Prize are subject to change without written notice or warning. Should any circumstances beyond the reasonable control of the Prize Providers, whether or not existing, known, foreseen or foreseeable at the time this Promotion occurs, render the redemption or fulfilment of some or all of the Prize delayed, hindered, adversely affected, impracticable, or impossible, The Promotion Partner in its sole and absolute discretion, reserves the right to evaluate and make modifications to the redemption and fulfilment processes and timelines for the Prize, which may include but is not limited to providing additional time for redemption and/ or fulfilment, or offering experiences and items of an equivalent or greater value. 

 

The flights are subject to the following terms and conditions:   

35. Standard baggage terms and conditions apply. An allowance of 23kg hold luggage per person and 2 pieces of hand luggage including 1 handbag up to 40 x 30 x 15cm (16 x 12 x 6in) and 1 cabin bag up to 56 x 45 x 25cm (22 x 18 x 10in) which may need to go in the hold. 

36. Seat selection is pre-allocated for each winner and their guests. Every effort will be made to ensure all members of a party are seated together, subject to availability and any operational constraints. 

37. Travel is permitted on the specially scheduled flight only. 

38. Neither The British Airways Club tier points or Avios points will be earned on these flights. 

39. Transfers to/from the departure airport will not be provided. 

40. The tickets provided to you are not eligible for upgrade. 

41. The tickets are non-refundable, non-transferable and cannot be sold, bartered or substituted. No cash alternative is available. 

42. Once tickets have been awarded to prize winners, no further changes are permitted unless otherwise agreed. If the prize winner is unable to redeem the Prize no alternative tickets will be issued. 

43. British Airways chartered flight times may be subject to change without notice. 

44. In the event that the chartered flight programme or operations are suspended or cancelled, as such that flights offered by British Airways Holidays Limited are not able to be provided for the specific dates of this Prize or the aforementioned Prize elements (as shown in clause 23) from Universal City Development Partners Ltd d/b/a Universal Orlando Resort, the Promotion Partner shall provide the winner with a suitable alternative prize of the same value (subject to Global’s prior approval such approval not to be unreasonably withheld or delayed). 

45. All incidental expenses are the responsibility of the winner. If you miss your flight, or fail to take the outbound leg, the Prize flights will be void and cancelled. It is the responsibility of the winner to organise any necessary visas, visa waivers (including the United States Electronic System for Travel Authorization (ESTA)) and passports required for travel. It is also the responsibility of the winner and their guests to ensure that they have the appropriate vaccinations/inoculations (including COVID-19 tests) required for admission into the United States, at their own expense. 

46. Save for any airport taxes, the tickets neither include the cost nor arrangement of any applicable passenger visas, visa waivers (including the United States Electronic System for Travel Authorization ESTA), surcharges, taxes, and fees which will be charged to and payable by you and each of your guests. Such charges are subject to change. 

47. Any misuse of the British Airways tickets and/or flight will entitle British Airways to withdraw the tickets and/or flights. 

48. Each passenger (including you and your guests) agrees to release British Airways Holidays from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the use of the Tickets (except death or personal injury caused by the British Airways Holidays negligence, for fraud, or otherwise as prohibited by law). 

49. British Airways Terms and Conditions of Carriage also apply, which can be found here: https://www.britishairways.com/information/legal/conditions-of-carriage (the “Conditions of Carriage”). 

50. British Airways Holidays Limited is the Promotion Partner as well as a Prize Provider. They are not responsible for the administration of the Promotion, the collection of entries, or the selection of any winner. This responsibility remains with the Promoter in accordance with the ASA’s CAP Code. 

51. Any personal information provided to British Airways Holidays during the Prize fulfilment process (including but not limited to your name, e-mail address, telephone number and date of birth) must be correct. British Airways Holidays will share name, e-mail address, telephone and date of birth to Universal for room and ticket fulfilment. We accept no responsibility for any incorrect personal information provided to British Airways Holidays. 

52. British Airways Holidays will hold your personal information in accordance with their privacy policy. 

53. British Airways Holidays Limited (company number 00554278) located Eighth Floor, The Create Building, The Boulevard, Crawley, West Sussex, RH10 1DT. British Airways Holidays Limited is a wholly owned subsidiary of Avios Group (AGL) Limited, company number 02260073, whose registered office is Waterside, Speedbird Way, Harmondsworth, UB7 0GB. 

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Further Prize Terms & Conditions: 

54. Should your Prize include spending money, we will endeavour to transfer this to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the Prize will be forfeited at our discretion. 

55. You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, you will not be able to accept the spending money only. 

56. You must, at your own cost, comply with all necessary checks, and/or tests required for travelling to and from and entering and exiting your travel destination/venue. This includes, but is not limited to, purchasing, organising, undertaking, recording and/or registering any required Covid-19 tests. We will not be responsible for any costs incurred by you in complying with this clause, nor will we purchase, organise, undertake, record and/or register any required Covid-19 tests. 

57. You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your travel destination/venue. We are not responsible for your failure to comply with such rules, regulations and guidance. 

58. You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’). If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions. In accordance with Clause 61 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion. 

59. Any other costs and expenses which are not specifically included in the Prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, transfers between the winners’ homes and London airport are not included within the Prize. 

60. The Prize is non-transferable and non-refundable. No cash alternative is available except at our sole discretion. 

61. We reserve the right to substitute the Prize with another prize of equal or greater value at our absolute discretion. 

62. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/ 

63. Global Media Group Services Limited (Global), 30 Leicester Square, London, WC2H 7LA (the ‘Merchant’) provides the Controlled Premium Rate Service used within this Promotion. For all enquiries in connection with this Promotion please contact our customer support team: https://global.com/contact/. 

64. You can find our policies on how we handle customer enquiries and complaints in relation to Controlled Premium Rate Services here. 

 

Data Protection:  

65. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes. 

66. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy, and our Promotion Partner’s Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy ourPromotion Partners Privacy Policy, and Universal Orlando Resorts’ Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data. 

67. When you enter a Promotion, you will be asked if you want to opt out of marketing for the same or similar Global Promotions. You may also be asked if you want to opt in to additional marketing from us when you enter a Promotion. As the case may be, if you choose to not opt out and/or opt in, we will use your personal data for marketing purposes (see Global's privacy policy for more details). You can withdraw your consent to marketing at any time by unsubscribing. 

68. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK, we will ensure appropriate safeguards to protect your personal data are in place.  

69. When you enter a Promotion, we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.