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Clear view tickets being restricted view

nicx83
Posts: 75 Forumite


Hi everyone
after some advice. We went to see Coldplay on Tuesday and I paid top price for level 1 tickets at Wembley no mention of restricted view. Arrived and we had a tent and sound rig/ camera men blocking nearly all of the runway from the mage stage to the end of the stage.
asked a steward and they said as sold out nothing I could do but contact ticketmaster. I have contacted them today and they have directed me to the event organisers. Surely as I paid ticket master my contract is with them and they owe me the partial refund and they should go to the promoters to confirm claim back the money.
after some advice. We went to see Coldplay on Tuesday and I paid top price for level 1 tickets at Wembley no mention of restricted view. Arrived and we had a tent and sound rig/ camera men blocking nearly all of the runway from the mage stage to the end of the stage.
asked a steward and they said as sold out nothing I could do but contact ticketmaster. I have contacted them today and they have directed me to the event organisers. Surely as I paid ticket master my contract is with them and they owe me the partial refund and they should go to the promoters to confirm claim back the money.
Wondering whether to do a charge back on my credit card
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Main stage not mags apologies0
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