We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
IG contact
Tree_pipe99
Posts: 34 Forumite
Has anyone had any luck contacting IG investments, preferably to speak to a human?
I sent some money to my IG account but looks like it was mis-routed (reference auto corrected and I didn't notice - yes I know it's my responsibility).
IG only seem to be contactable via WhatsApp (no response after 4 days) or Chatbot (no response after several hours).
I sent some money to my IG account but looks like it was mis-routed (reference auto corrected and I didn't notice - yes I know it's my responsibility).
IG only seem to be contactable via WhatsApp (no response after 4 days) or Chatbot (no response after several hours).
0
Comments
-
I contacted them on this email <helpdesk.uk@ig.com> and received a useful reply from a Chatbot. It give the impression that a human would respond to any question that was beyond its power, but I did not test that.1
-
Thank you. I'll give that a go.Voyager2002 said:I contacted them on this email <helpdesk.uk@ig.com> and received a useful reply from a Chatbot. It give the impression that a human would respond to any question that was beyond its power, but I did not test that.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards