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IG contact
Tree_pipe99
Posts: 62
Forumite
Has anyone had any luck contacting IG investments, preferably to speak to a human?
I sent some money to my IG account but looks like it was mis-routed (reference auto corrected and I didn't notice - yes I know it's my responsibility).
IG only seem to be contactable via WhatsApp (no response after 4 days) or Chatbot (no response after several hours).
I sent some money to my IG account but looks like it was mis-routed (reference auto corrected and I didn't notice - yes I know it's my responsibility).
IG only seem to be contactable via WhatsApp (no response after 4 days) or Chatbot (no response after several hours).
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Comments
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I contacted them on this email <helpdesk.uk@ig.com> and received a useful reply from a Chatbot. It give the impression that a human would respond to any question that was beyond its power, but I did not test that.1
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Thank you. I'll give that a go.Voyager2002 said:I contacted them on this email <helpdesk.uk@ig.com> and received a useful reply from a Chatbot. It give the impression that a human would respond to any question that was beyond its power, but I did not test that.0
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