Santander Debit Card

Just60

My Santander debit card is valid until 2030. Today I received a new pin in a post for a debit card with a different number.  I haven't requested a new card.
Rang Santander and they said that a new card was on the way and that it was a replacement and they were just replacing some cards.
Has anyone else experienced randomly being issued with a new card?  I have checked online and all looks fine with the account. The only card showing is the "new one" that I don't have.  I have frozen that until I have it, just in case.  I'm hoping my existing card will not stop working in the meantime, since it does not appear in the manage cards section.

lr1277

Not an expert nor a Santander account holder. But did you have a 123 lite current account? According to threads on thie board this account got switched to an Everyday account I think, on the 21/08.

Just60

Thanks. We have a full 123, so nothing is changing for us currently.

Neil_Jones

lr1277 said:

Not an expert nor a Santander account holder. But did you have a 123 lite current account? According to threads on thie board this account got switched to an Everyday account I think, on the 21/08.

Debit card not affected for 123 Lite closures.

Most likely is to make it contactless or its a legacy Visa debit card and Santander did say when they replace cards they will be Mastercard, not Visa.  Presumably they've done 99% of these by now for cards that have typical expiry dates (I have seen stories of debit cards being valid for like best part of 20 years, but that's probably the exception rather than the rule) and this is to finish that project off?

Emmia

I've had my card & pin unexpectedly replaced by Barclays. I assumed that perhaps there had been a compromise somewhere and this was being done as a precaution.

MikeJXE

Yes I had a new debit card a couple of weeks ago 

Santander 123 account 

No change in PIN number 

Just60

Thanks all. It’s a mastercard, so not part of the visa replacement exercise. Will wait to see if a card turns up.