RM labels via ebay disabled for US services

soolin

Just in case anyone hasn't seen this on the ebay label page:

Due to upcoming changes in US customs regulations, all Royal Mail services to the US on eBay Labels will be temporarily disabled, starting August 26, 2025, at 12:00am GMT.

se2020

Something also going on with booking via the Royal mail site. 

If you send an item internationally with royal mail the site gives you an option to tick a box saying 'sold via a marketplace'
You can then select 'ebay' and put the order number in showing that the buyer has paid vat on the purchase.

This option disappeared a while ago for the USA.
I've sent an item and now got a buyer complaining that he was charged taxes at checkout but is also being asked to pay import taxes before delivery. 

MyRealNameToo

se2020 said:

Something also going on with booking via the Royal mail site. 

If you send an item internationally with royal mail the site gives you an option to tick a box saying 'sold via a marketplace'
You can then select 'ebay' and put the order number in showing that the buyer has paid vat on the purchase.

This option disappeared a while ago for the USA.
I've sent an item and now got a buyer complaining that he was charged taxes at checkout but is also being asked to pay import taxes before delivery. 

The whole thing is a mess hence why various couriers are now refusing small parcels to the US until it gets sorted out. 

Will avoid making this a political debate but significant change coming into force via a social media post rather than months of consultation, legal drafting etc its inevitable that in a few days/weeks time when it comes into force no one knows how its supposed to work or who does what etc 

soolin

This might explain the US issue, I posted about the eBay warning this morning. The marketplace issue might be feeding through to the RM site. 

https://forums.moneysavingexpert.com/discussion/6625835/rm-labels-via-ebay-disabled-for-us-services#latest