ASDA scam?

HBelfast

Hi,

I'm wondering if anyone else had a weird call claiming to be from ASDA? I had a call which I answered because it seemed to be from a local landline number. The caller said they were from ASDA and said they'd noticed I hadn't shopped with them for a while and wondered why BUT then they said 'Ah I can see you shopped with us the other day' which I had done online. 

It's hard to explain, but the whole thing felt off somehow and I'm wondering if I've unwittingly given a scammer some sort of confirmation of my name and number...

Would love to hear everyone's thoughts!

Thanks,

H

DE_612183

do you know the number?

have you tried the "whocalledme" website?

MyRealNameToo

It would be a more concerning call if it was to someone who's never shopped at Asda or they claimed a recent transaction that the person hadn't made.

So what happened after they spotted you had made a purchase? 

Name and telephone number are hardly classified information, for those of us of a certain age you'd get your whole areas names and phone numbers delivered to you annually in the phone book with very few proportionally being ex-directory. 

HBelfast

MyRealNameToo said:

It would be a more concerning call if it was to someone who's never shopped at Asda or they claimed a recent transaction that the person hadn't made.

So what happened after they spotted you had made a purchase? 

Name and telephone number are hardly classified information, for those of us of a certain age you'd get your whole areas names and phone numbers delivered to you annually in the phone book with very few proportionally being ex-directory. 

They said something very vague like 'Remember to use your app and vouchers'. It's hard to explain, but it felt a little off!

born_again

Could try ringing AsDA, but often front line staff will not know that marketing has engaged a 3rd party co to call customers...

saajan_12

Seems a bit of an odd scam if they didn't actually ask for anything. Phone numbers and names are widely accessible anyway and inefficient to confirm numbers this way. 

Meanwhile it could be a legit task given to a fairly green, unsophisticated call centre, who were just given a list of customers and order dates which is a few days old. When teh caller brought your updated account up, they perhaps saw the recent order. 

Basically I wouldn't worry too much. 

Sicard

How did they know about the purchases?

LightFlare

MyRealNameToo said:

It would be a more concerning call if it was to someone who's never shopped at Asda or they claimed a recent transaction that the person hadn't made.

So what happened after they spotted you had made a purchase? 

Name and telephone number are hardly classified information, for those of us of a certain age you'd get your whole areas names and phone numbers delivered to you annually in the phone book with very few proportionally being ex-directory. 

I would tend to disagree - scammers use a “scatter gun” approach on the presumption that they will get the right combination eventually- that’s what makes them more believable to the victim

MyRealNameToo

LightFlare said:

MyRealNameToo said:

It would be a more concerning call if it was to someone who's never shopped at Asda or they claimed a recent transaction that the person hadn't made.

So what happened after they spotted you had made a purchase? 

Name and telephone number are hardly classified information, for those of us of a certain age you'd get your whole areas names and phone numbers delivered to you annually in the phone book with very few proportionally being ex-directory. 

I would tend to disagree - scammers use a “scatter gun” approach on the presumption that they will get the right combination eventually- that’s what makes them more believable to the victim

Yes but a post from someone who is a customer and has made a recent purchase could or could not be something untoward whereas had the poster said they have never bought anything from them in their life then we could say something is afoot. 

Having done third party outbound sales and marketing sometimes you are given very duff or old data so end up calling customers who have already bought the product and you then have to spend your time explaining why your calling and that you really are calling on behalf of the firm despite the fact the firm shouldn't have had them on the list/removed them from the list

Ergates

HBelfast said:

Hi,

I'm wondering if anyone else had a weird call claiming to be from ASDA? I had a call which I answered because it seemed to be from a local landline number. The caller said they were from ASDA and said they'd noticed I hadn't shopped with them for a while and wondered why BUT then they said 'Ah I can see you shopped with us the other day' which I had done online. 

It's hard to explain, but the whole thing felt off somehow and I'm wondering if I've unwittingly given a scammer some sort of confirmation of my name and number...

Would love to hear everyone's thoughts!

Thanks,

H

Seems a little weird - but did they actually ask you anything?

Scammers are always after something - either money, or useable/sellable information.

HBelfast

Sicard said:

How did they know about the purchases?

I'm not sure....