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Lease car not fit for purpose

My main entertainment screen in my Peugeot 208 lease car failed 14 weeks ago I have completed a 8 week investigation with stelantis whom I lease the car from the investigation has concluded nothing I have a week ago started a complaint with the financial ombudsman at which point is someone going to take me seriously by exercising my consumer rights act 2015 Perrys who looks after the after care with my service has washed theirs hands of me I have tried to open a case with Peugeot but Perrys state that they cannot change the screen as Peugeot tech based in France won’t let them change it as it is still in warranty I have lost all functions in my car including heat so I will not be able to use my car including heat the autum/winter I have also been in touch with CAB 
is there anything that I can do as the ombudsman state that it could take 3 months before I am allocated to an investigator 
sorry for the long post 
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Comments

  • Keep_pedalling
    Keep_pedalling Posts: 21,041 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    How long do you have to go on your lease? Have you been given a loan car while yours is off the road? 
  • I have 3 years left on my lease 
  • How long do you have to go on your lease? Have you been given a loan car while yours is off the road? 
    I can drive the car but have lost all of my functions in the car all I can do is drive and Peugeot won’t give na a loan car because I am able to drive it 
  • SiliconChip
    SiliconChip Posts: 1,849 Forumite
    1,000 Posts Third Anniversary Name Dropper
    What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?
  • SiliconChip
    SiliconChip Posts: 1,849 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Candidate for longest sentence ever posted?

    We don't know yet as there is no full stop so it may go on even further... :D
  • What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?
    What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?
    What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?
    They state that they have not been able to conclude their investigations with a response and said that they would continue to investigate and gave me advice to get in contact with the ombudsman now that the 8 weeks have past 
  • Candidate for longest sentence ever posted?

    We don't know yet as there is no full stop so it may go on even further... :D
    Are you taking the the mick  out my mis fortune 
  • HedgehogRulez
    HedgehogRulez Posts: 158 Forumite
    100 Posts Photogenic Name Dropper
    Is that a question?
  • Wonka_2
    Wonka_2 Posts: 913 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is that a question?
    I suspect the irony will be lost 🤣
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