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Lease car not fit for purpose

Jasminestella22
Posts: 7 Newbie

in Motoring
My main entertainment screen in my Peugeot 208 lease car failed 14 weeks ago I have completed a 8 week investigation with stelantis whom I lease the car from the investigation has concluded nothing I have a week ago started a complaint with the financial ombudsman at which point is someone going to take me seriously by exercising my consumer rights act 2015 Perrys who looks after the after care with my service has washed theirs hands of me I have tried to open a case with Peugeot but Perrys state that they cannot change the screen as Peugeot tech based in France won’t let them change it as it is still in warranty I have lost all functions in my car including heat so I will not be able to use my car including heat the autum/winter I have also been in touch with CAB
is there anything that I can do as the ombudsman state that it could take 3 months before I am allocated to an investigator
sorry for the long post
is there anything that I can do as the ombudsman state that it could take 3 months before I am allocated to an investigator
sorry for the long post
0
Comments
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How long do you have to go on your lease? Have you been given a loan car while yours is off the road?0
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Candidate for longest sentence ever posted?8
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I have 3 years left on my lease0
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Keep_pedalling said:How long do you have to go on your lease? Have you been given a loan car while yours is off the road?0
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What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?1
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flaneurs_lobster said:Candidate for longest sentence ever posted?
We don't know yet as there is no full stop so it may go on even further...1 -
SiliconChip said:What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?SiliconChip said:What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?SiliconChip said:What does "...the investigation has concluded nothing..." mean? Have Stellantis denied that there is an issue?0
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SiliconChip said:flaneurs_lobster said:Candidate for longest sentence ever posted?
We don't know yet as there is no full stop so it may go on even further...0 -
Is that a question?2
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HedgehogRulez said:Is that a question?1
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