Facebook Permanent Suspension

L123

Has anyone been permanently suspended on Facebook in error? I’ve received an apology for the first disablement but then I did the same thing again (as they’d apologised) and they suspended me. I appealed and it was rejected. I run a business through Facebook and I’m at my wits end. Help!

Trancenut23

Just an FYI, this post probably belongs in the Compers' Chat Corner forum:
https://forums.moneysavingexpert.com/categories/compers-chat-corner

That said, I wonder if Ofcom have any jurisdiction over this, given the importance of social media for business use?

janE1956

L123 said:

Has anyone been permanently suspended on Facebook in error? I’ve received an apology for the first disablement but then I did the same thing again (as they’d apologised) and they suspended me. I appealed and it was rejected. I run a business through Facebook and I’m at my wits end. Help!

new account? i did this with instagram, one on firefox and one on chrome

Undervalued

Trancenut23 said:

Just an FYI, this post probably belongs in the Compers' Chat Corner forum:
https://forums.moneysavingexpert.com/categories/compers-chat-corner

That said, I wonder if Ofcom have any jurisdiction over this, given the importance of social media for business use?

The general principle is that any company (with very few legal exceptions) can decide who they do or do not want as a customer and don't even have to give a reason. Unless it can be shown that their real reason would amount to unlawful discrimination (e.g. race, gender, religion etc) there is generally nothing you can do about it.