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Credit report shows missed payment

Hi,

I was reviewing my TransUnion credit report today and noticed it shows a missed payment. It advises me to check the "Accounts" section for more details, but I can't seem to identify which payment was missed.

Is there an easy way to find out which account or payment this refers to?

Thanks in advance for any help!

Comments

  • molerat
    molerat Posts: 34,682 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 17 August at 9:24PM
    Assuming you are using CreditKarma to view your TransUnion report. You need to look at each account individually so
    Web. Click 3 bars top right, click on Credit report then each account
    App.  Scroll down to Credit report summary, click View my full report then click on each account.
  • vinit_tyagi
    vinit_tyagi Posts: 8 Forumite
    Eighth Anniversary First Post
    molerat said:
    Assuming you are using CreditKarma to view your TransUnion report. You need to look at each account individually so
    Web. Click 3 bars top right, click on Credit report then each account
    App.  Scroll down to Credit report summary, click View my full report then click on each account.
    Thanks for the response. I am checking my report on the MSE credit club, and I dont see three bars. However I see my accounts in the left hand side menu which shows me all my accounts. I checked all the accounts but couldn't find a missed payment in any of them.
  • molerat
    molerat Posts: 34,682 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I forgot MSECC are now using Transunion.  If all the accounts are showing green ticks in the payment history then you would need to query the alert - what exactly does it show ?
  • vinit_tyagi
    vinit_tyagi Posts: 8 Forumite
    Eighth Anniversary First Post
    molerat said:
    I forgot MSECC are now using Transunion.  If all the accounts are showing green ticks in the payment history then you would need to query the alert - what exactly does it show ?


    Thanks. While checking for green ticks across all accounts, I noticed that my Affinity Water payment for January has an exclamation mark instead of a green tick. It states that the payment was up to one month late — which is true — but the delay was due to issues with the payment screen on the Affinity Water website. I tried to make the payment several times, but it never succeeded. I raised this with them several times at the time.

    I’m wondering if it’s possible to contact Affinity Water to have this corrected on my credit report. My mortgage is up for renewal next year, and although my credit report is otherwise in good shape, I’m not sure if this could affect the renewal

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