Vinted not updating that parcel sent

jackieblack

I've sold multiple things on Vinted over the last few weeks and usually, as soon as the parcel has been sent, it updates the 'conversation' to reflect that and gives tracking details.
I sent something yesterday afternoon and another early this morning (both InPost) and neither has updated on Vinted to show it's been sent.
Luckily InPost tracking is working fine, (I've let both buyers know that I've sent it), it's just Vinted that hasn't updated.

Is anyone else having the same issue?
Is it only happening to parcels sent via InPost?
Or is it just me? 🤷🏻‍♀️

lesleyb

jackieblack said:

I've sold multiple things on Vinted over the last few weeks and usually, as soon as the parcel has been sent, it updates the 'conversation' to reflect that and gives tracking details.
I sent something yesterday afternoon and another early this morning (both InPost) and neither has updated on Vinted to show it's been sent.
Luckily InPost tracking is working fine, (I've let both buyers know that I've sent it), it's just Vinted that hasn't updated.

Is anyone else having the same issue?
Is it only happening to parcels sent via InPost?
Or is it just me? 🤷🏻‍♀️

Mine is the same, it usually says lockered up and then another couple of messages to say its on its way. I have sent two parcels today, 1 in a locker and 1 via Royal Mail and neither are showing as dispatched.

jackieblack

Thank you - sounds like it might be a Vinted issue then

soolin

There is quite a lot of similar posts on the various Vinted groups, although the problem isn’t affecting everyone. 

I don’t use RM on Vinted as my items always took days to show as sent and I did t need the stress, but I offer virtually every other system as between the 2 local shops they take virtually everything , including Inpost.

i sent just 1 Evri , and 2 Inpost today and they have tracked as usual within a few minutes. I also took some RM items (sold on eBay) to one of the shops and none of the RM show anything past ‘label created’, which suggests RM does have an issue. 

jackieblack

soolin said:

There is quite a lot of similar posts on the various Vinted groups, although the problem isn’t affecting everyone. 

I don’t use RM on Vinted as my items always took days to show as sent and I did t need the stress, but I offer virtually every other system as between the 2 local shops they take virtually everything , including Inpost.

i sent just 1 Evri , and 2 Inpost today and they have tracked as usual within a few minutes. I also took some RM items (sold on eBay) to one of the shops and none of the RM show anything past ‘label created’, which suggests RM does have an issue. 

Thanks
The two I sent were via InPost

soolin

There is an announcement now that some people have from Inpost saying they have a tracking issue. I sent 2 with them earlier this morning and neither have yet updated. 

jackieblack

soolin said:

There is an announcement now that some people have from Inpost saying they have a tracking issue. I sent 2 with them earlier this morning and neither have yet updated. 

Thanks
Any ides where this announcement has been posted, please?
It is now over 48 hours since the first parcel was 'lockered up' and still no update on Vinted, although I can see from InPost's tracking that the parcel is at their warehouse.
I'm worried that Vinted's automated system will cancel the order if it doesn't update to show that it has been sent and I'll be without both the payment and the item
 

soolin

jackieblack said:

soolin said:

There is an announcement now that some people have from Inpost saying they have a tracking issue. I sent 2 with them earlier this morning and neither have yet updated. 

Thanks
Any ides where this announcement has been posted, please?
It is now over 48 hours since the first parcel was 'lockered up' and still no update on Vinted, although I can see from InPost's tracking that the parcel is at their warehouse.
I'm worried that Vinted's automated system will cancel the order if it doesn't update to show that it has been sent and I'll be without both the payment and the item
 

Apparently some people have been sent it by Inpost when they have questioned it and others can see it in the app, I certainly have nothing showing.

There is the worry that it won't show as sent and be cancelled, I have paper receipts for mine which I shall add to the listing if necessary (although I have a week in hand to worry about it). There are a couple of people saying that buyers also have issues as they used the app, NOT the Vinted tracking to get their collection code, and they have the item, but there is no way of marking it as received.

I've temporarily turned Inpost off until people report this is fixed. 

jackieblack

Thanks
Yes, I've done the same
I haven't queried it with InPost because their tracking seems to be working ok
I have raised it with Vinted because it's now over the 48 hours they say to allow for the tracking to update

Momogeew

soolin said:

There is quite a lot of similar posts on the various Vinted groups, although the problem isn’t affecting everyone. 

I don’t use RM on Vinted as my items always took days to show as sent and I did t need the stress, but I offer virtually every other system as between the 2 local shops they take virtually everything , including Inpost.

i sent just 1 Evri , and 2 Inpost today and they have tracked as usual within a few minutes. I also took some RM items (sold on eBay) to one of the shops and none of the RM show anything past ‘label created’, which suggests RM does have an issue. 

It's been happening for a couple of months.
I'm a buyer on Vinted (and Ebay) and the RM tracking, aswell as updates, are unreliable at best.
If i have the choice i choose the other couriers every time now as they're far more reliable.

soolin

Momogeew said:

soolin said:

There is quite a lot of similar posts on the various Vinted groups, although the problem isn’t affecting everyone. 

I don’t use RM on Vinted as my items always took days to show as sent and I did t need the stress, but I offer virtually every other system as between the 2 local shops they take virtually everything , including Inpost.

i sent just 1 Evri , and 2 Inpost today and they have tracked as usual within a few minutes. I also took some RM items (sold on eBay) to one of the shops and none of the RM show anything past ‘label created’, which suggests RM does have an issue. 

It's been happening for a couple of months.
I'm a buyer on Vinted (and Ebay) and the RM tracking, aswell as updates, are unreliable at best.
If i have the choice i choose the other couriers every time now as they're far more reliable.

The current issue on Vinted is only now affecting Inpost. My RM stuff did update after a few hours.

For those using Vinted , I checked my Inpost items sent early yesterday morning and they are still showing as waiting to be sent.