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Be careful with best offers and simple delivery

se2020
Posts: 562 Forumite

I had an item that's been for sale for ages.
Item is 100g and large letter size.
I can fit 6 of them in a large letter.
Weight has been entered into the listing details.
Buyer made a sensible offer for a quantity of 4.
I was expecting the postage to be the same at £2.70 for a tracked 48 large letter so I accepted the offer on that basis.
For some reason ebay have charged me £5.21 for a label. I'm told not to exceed large letter 1kg so they obviously know all 4 items will fit in one large letter and be under 1kg.
Admittedly I'm paying less for the postage than if I had sold the 4 items individually but it feels like ebay should have shown me how much I would pay for postage (or actually receive for the items) when showing me the offer amount and asking me to accept??
I've only just noticed it now but if I check my sales history I've been charged more than the actual cost on quite a few multiple purchase orders. I've not even seen ebay publish the fact that they would be doing this anywhere?
Item is 100g and large letter size.
I can fit 6 of them in a large letter.
Weight has been entered into the listing details.
Buyer made a sensible offer for a quantity of 4.
I was expecting the postage to be the same at £2.70 for a tracked 48 large letter so I accepted the offer on that basis.
For some reason ebay have charged me £5.21 for a label. I'm told not to exceed large letter 1kg so they obviously know all 4 items will fit in one large letter and be under 1kg.
Admittedly I'm paying less for the postage than if I had sold the 4 items individually but it feels like ebay should have shown me how much I would pay for postage (or actually receive for the items) when showing me the offer amount and asking me to accept??
I've only just noticed it now but if I check my sales history I've been charged more than the actual cost on quite a few multiple purchase orders. I've not even seen ebay publish the fact that they would be doing this anywhere?
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Comments
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For these reasons I always opt for buyer pays postage.0
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RedImp_2 said:For these reasons I always opt for buyer pays postage.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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I have tried the buyer pays postage.
Free postage (seller pays) shows the listings far higher in search results though.
So unless you have a unique/rare item it will never be seen.
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se2020 said:I have tried the buyer pays postage.
Free postage (seller pays) shows the listings far higher in search results though.
So unless you have a unique/rare item it will never be seen.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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