UKPC - designated disabled person's parking place without displaying a valid disabled person's badge

1505grandad

"This isn't managing parking, it's trapping people with non compliant signage that does not confirm to the COP they have signed up to, in essence it's entrapment for profit."

They have to comply with the CoP in order to obtain motorists private data via KADOE:-

https://www.whatdotheyknow.com/request/current_dvla_kadoe_agreement_for/response/2567601/attach/4/FOIR11172 UK Car Park Management Ltd Redacted.pdf?cookie_passthrough=1

"A7.  Membership of an Accredited Trade Association A7.1.

The Customer shall at all times be a member of a DVLA Accredited Trade Association (“ATA”) and maintain membership of the ATA and comply with the ATA’s Code of Practice.

prowla

Castle said:

There has to be a sign that can be read from sitting in the car; I can't see any.

There is: you just have to twist around to look over your shoulder and use binoculars!

meetzainkhan

Hi All,

Thanks for all the support so far. I’ve now reached the POPLA stage (UKPC rejected my first appeal).

When I logged into the POPLA portal, I saw the options including “extreme circumstances” and “other grounds for appeal,” and their wording is very demotivating — it makes it sound like unless you had some emergency, you have no chance.

This has made me worry that I’ve got zero chance of winning and I’m already very stressed about this.

My understanding is that these are valid BPA Code of Practice breaches and good grounds for a POPLA appeal, even though POPLA’s site wording is discouraging.

Am I right that I should proceed on the signage / contract formation / landowner authority / KADOE compliance points, rather than worrying about their “extreme circumstances” category?

Thanks again for the guidance.

kryten3000

Always use "other" as the reason for appeal.  Don't be discouraged by POPLA - their decision is not binding on you, the motorist and they are not really full independent despite what they claim.

Coupon-mad

meetzainkhan said:

Hi All,

Thanks for all the support so far. I’ve now reached the POPLA stage (UKPC rejected my first appeal).

When I logged into the POPLA portal, I saw the options including “extreme circumstances” and “other grounds for appeal,” and their wording is very demotivating — it makes it sound like unless you had some emergency, you have no chance.

This has made me worry that I’ve got zero chance of winning and I’m already very stressed about this.

My understanding is that these are valid BPA Code of Practice breaches and good grounds for a POPLA appeal, even though POPLA’s site wording is discouraging.

Am I right that I should proceed on the signage / contract formation / landowner authority / KADOE compliance points, rather than worrying about their “extreme circumstances” category?

Thanks again for the guidance.

You are showing us that as if it's new. There is nothing new there. Looks like you logged in without first reading any of the advice in the NEWBIES thread about how to do POPLA?

Obviously you won't be paying!

Sounds like you need to re-read the Newbies thread instead of POPLA's biased farce of a website.

meetzainkhan

@Coupon-mad

Hi everyone,

Just wanted to share a quick update and say thank you for all the guidance - especially @Coupon-mad and everyone who helped me put the POPLA appeal together.

I submitted my POPLA appeal yesterday and have just received confirmation from POPLA that UKPC have withdrawn. POPLA’s email states that since the operator has withdrawn, their involvement has ended and I don’t need to take any further action.

In other words - the PCN has been cancelled! 🙌

I didn’t pay anything, so it’s clear UKPC reviewed the case and decided not to contest it — likely because the evidence showed the signage around the disabled bays at Snowhill Retail Park was completely inadequate.

Huge thanks again to everyone who helped me stay calm, structure the appeal properly, and see it through. Hopefully this result helps others in similar situations - don’t give up, follow the NEWBIES guidance, gather solid evidence, and you can win!

The operator has contacted us and told us that they have withdrawn your appeal.

If you have already paid your parking charge, this is the reason your appeal will have been withdrawn. Unfortunately, you cannot pay your parking charge and appeal, which means that POPLA’s involvement in your appeal has ended. You will not be able to request a refund of the amount paid in order to resubmit your appeal to us.

If you have not paid your parking charge, the operator has reviewed your appeal and chosen to cancel the parking charge. As the operator has withdrawn your appeal, POPLA’s involvement has now ended and you do not need to take any further action.

Kind regards

POPLA Team

Coupon-mad

Great news! Nicely seen off.