Save about £400 if book flight via an online travel agent..??

Voyager2002

I have had generally positive experiences with Trip.com (who are actually listed on the Nasdaq...). When I wanted to change a flight they wanted a fee that was three times as much as the change fee charged by the airline if you book direct. However, when I was stuck after a flight cancellation they communicated well.

Please note that the question of travel insurance is completely separate from the question of buying air tickets. Your post about both issues simply confuses the issue.

bagand96

Used Trip.com a few times too without any problems.  On one occasion I did need to query an issue and their support were responsive and helpful, on that occasion it was an airline issue but Trip.com were helpful.

20122013 said:

I am thinking of using TRIP.com as I had used it last year same trip  as they had changed the return flight time, so flying back 2 hours early ie departing at 6am. (My frail dad wanted to come to the airport and too early for him) and I was not able to change the flight using this travel insurance (not brought via my bank accounts).

I was told as I have already used the ticket for my outward I cannot change the flight. I have to pay for a new (single) ticket £650  or £600 extra to change.  

A 2 hour flight time change wouldn't normally trigger any refund or change rights with any airline and/or agent.  Likewise if wanting to make a passenger requested change after the outward has been flown then those fees quoted were likely airline fees, or the ticket was not changeable.

20122013

Thank you for all your replies - I have bought a ticket direct via the airline for about the same price as the agents.  I will look into my travel insurance now. 

Westin

Did you work out why the price difference on the initial fare found? Were there different conditions?