Virgin want me to re-login and update - is it a scam?

Grandad99

Big and bold e-mail from Home Management, sender Lynda Ramsay on talktalk..

If I don't do this by 17th I will lose access to my account.

Is this genuine?  

Frozen_up_north

Home Management, Talk Talk and Virgin sound like a bizarre combination.
Assuming you use Virgin Banking, media, mobile, or whatever, go direct to them and not via ANY email links.
Follow the ABC rule…
Accept nothing
Believe nobody
Check everything 

singhini

Grandad99 said:

Big and bold e-mail from Home Management, sender Lynda Ramsay on talktalk..

If I don't do this by 17th I will lose access to my account.

Is this genuine?  

Sounds fake to me (do NOT click onto any links)

la531983

What products do you have with Virgin?

Any?

RumRat

Virgin are partnered with O2 not TalkTalk....So Scam would be my go to,,

prowla

If they've called you, it's a no.

If they've emailed you, it's a no.

If you've gone to the site by clicking/tapping on a non-Virgin web page, it's a no.

Also, for any of the above, don't give them your password.

Grandad99

Thanks everyone.

Will see what the Virgin User forum says  Tried here first as I've found using their forum a pain

la531983

la531983 said:

What products do you have with Virgin?

Any?

Well???????

Ayr_Rage

VM are changing some log ins, just go to the usual site you use and you will be prompted to do whatever is necessary.

I am VM broadband user and had to update something last week but cannot remember exactly what.

Brie

It's the urgency that would worry me.  But as others say - log in as normal and see if there's anything on there about doing any updates.

Ayr_Rage

If you have an email account with Virgin or one of their previous incarnations and are no longer a VM customer do be aware that they are closing down those free accounts, that could be why there is a deadline.

There are many disgruntled users on the VM forums who had the warning email but missed the contents and have lost access to their one and only personal email forever.

Note to all, do not rely on an ISP provided email address, many are being closed down and others are requiring a fee for use.