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Virgin want me to re-login and update - is it a scam?
Grandad99
Posts: 152 Forumite
in Techie Stuff
Big and bold e-mail from Home Management, sender Lynda Ramsay on talktalk..
If I don't do this by 17th I will lose access to my account.
Is this genuine?
If I don't do this by 17th I will lose access to my account.
Is this genuine?
0
Comments
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Home Management, Talk Talk and Virgin sound like a bizarre combination.
Assuming you use Virgin Banking, media, mobile, or whatever, go direct to them and not via ANY email links.
Follow the ABC rule…
Accept nothing
Believe nobody
Check everything4 -
Sounds fake to me (do NOT click onto any links)Grandad99 said:Big and bold e-mail from Home Management, sender Lynda Ramsay on talktalk..
If I don't do this by 17th I will lose access to my account.
Is this genuine?I have a tendency to mute most posts so if your expecting me to respond you might be waiting along time!2 -
What products do you have with Virgin?
Any?1 -
Virgin are partnered with O2 not TalkTalk....So Scam would be my go to,,Drinking Rum before 10am makes you
A PIRATE
Not an Alcoholic...!1 -
If they've called you, it's a no.If they've emailed you, it's a no.If you've gone to the site by clicking/tapping on a non-Virgin web page, it's a no.Also, for any of the above, don't give them your password.1
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Thanks everyone.
Will see what the Virgin User forum says Tried here first as I've found using their forum a pain0 -
VM are changing some log ins, just go to the usual site you use and you will be prompted to do whatever is necessary.
I am VM broadband user and had to update something last week but cannot remember exactly what.1 -
It's the urgency that would worry me. But as others say - log in as normal and see if there's anything on there about doing any updates.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
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"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
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If you have an email account with Virgin or one of their previous incarnations and are no longer a VM customer do be aware that they are closing down those free accounts, that could be why there is a deadline.
There are many disgruntled users on the VM forums who had the warning email but missed the contents and have lost access to their one and only personal email forever.
Note to all, do not rely on an ISP provided email address, many are being closed down and others are requiring a fee for use.2
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