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Website error message

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GT60
GT60 Posts: 2,367 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi ya  I keep getting a website error message when trying to log in or create an account.
I was sent an email to confirm my work email but when I click on it i get the website error.
I had an account over a year ago using my personal email and even when I tried to log in using this email i still get the error message.
I have tried on 2 phones and my PC using chrome and edge but nothing works.
All history is deleted and I have run ccleaner, my antivirus is Norton but unsure how to turn it off temporary to see if its that.
The log in website I'm trying to access is https://academy.aneemo.com/p/rough-sleeper-mental-health-awareness-free

Thanks 

Spending my time reading how to fix PC's,instead of looking at Facebook.

Comments

  • Eyeful
    Eyeful Posts: 974 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    I have got through to the website you posted and all seems to be working OK. 
    I used Firefox and another browser. All website worked ok on both browsers.. 
    Have you typed the address into the browser instead of clicking the link?

  • Neil_Jones
    Neil_Jones Posts: 9,566 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Working absolutely fine.
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Eyeful said:
    I have got through to the website you posted and all seems to be working OK. 
    I used Firefox and another browser. All website worked ok on both browsers.. 
    Have you typed the address into the browser instead of clicking the link?

    I can access the website when I Google or copy and paste the link but when I try and log in I get the error message.
    I thought it might be something I'm doing wrong or Norton is blocking.

    I will wait and see what the training company comes back with.
    Thanks.


    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,622 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Just a thought, try accessing the site on your phone using mobile data rather than your Wi-fi (in case your router/ISP has a problem with that site).
  • Tassie_Devil
    Tassie_Devil Posts: 107 Forumite
    Seventh Anniversary 10 Posts Photogenic Name Dropper
    Try deleting everything in the prefetch folder. 
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 8 August at 9:33AM
    Updated.

    I can access the site as normal using my data so will now contact TalkTalk via the forum.

    Not sure what a perfech folder is but I will Google it.
    Thanks 

    Definitely will try it on data never really thought of that.
    Thanks everyone 
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • GT60
    GT60 Posts: 2,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Everyone,

    I tested using my mobile data and the Wi-Fi on another network and was able to access the training site no problem.
    I contacted TalkTalk online chat and It was TalkTalk's stupid settings for scam protection and virus alerts which they have now turned off and now able to access the training at home on MY TT wifi :)
    I have Norton anyway so unsure what they were turned on for.
    One happy bunny.
    Thanks everyone for all your great advice :)
    Spending my time reading how to fix PC's,instead of looking at Facebook.
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