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Octopus Website Meter Read History

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crashedandcool
crashedandcool Posts: 117 Forumite
Ninth Anniversary 10 Posts Name Dropper
Does anyone have a problem finding their historic meter reads on the Octopus website? I scroll to the bottom and select view meter reading history and don't get any displayed except half hourly energy usuage which is not the same. I've tried on various tech setups and it's the same. I notice they are visible if I use the app, but it appears they don't show them on the website.

Comments

  • QrizB
    QrizB Posts: 18,442 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Yes, it's an unfortunate shortfall in Octopus's website. They change it regularly; hopefully the next change will make meter readings easier to find.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • debitcardmayhem
    debitcardmayhem Posts: 12,782 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 7 August at 11:41AM
    I can’t see mine on the app, well I can, but not updating for months. I rely on the bill, and the meter cabinet of course.
    edit- of course it would be nice if the mini could access it.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Qyburn
    Qyburn Posts: 3,637 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    I can see them in the app, but they don't record meter readings if you're on a TOU tariff billed off HH data. The other silly thing is there's no way to tell whether they're real or estimates.


  • crashedandcool
    crashedandcool Posts: 117 Forumite
    Ninth Anniversary 10 Posts Name Dropper
    Surprises me one of the basics has not been covered. But then coming from British Gas it's a vast improvement, but it seems hard for the companies just to make the simple things presentable. Good job I note the reads down myself. One thing I noted is when you go to submit a new read it shows the last read. Again without saying its an estimate.
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