Return label underweight

cherry76

I have just noticed the return label on my parcel is up to 1 kg. The parcel is bulky and weights at least 3.5 kgs. It’s due to be collected tomorrow. What can I do pl? Thanks

elsien

Contact whoever it was who provided the returns label? 

RFW

cherry76 said:

I have just noticed the return label on my parcel is up to 1 kg. The parcel is bulky and weights at least 3.5 kgs. It’s due to be collected tomorrow. What can I do pl? Thanks

Who is the label with and where does it come from?
There are a few couriers where it won't make much difference. If it's a return label for a big company they'll probably sort out the fee and all you need to worry about is getting a receipt of some kind for the collection/drop off.

cherry76

It’s a return label from eBay.

savergrant

cherry76 said:

It’s a return label from eBay.

If ebay have provided the label you'll be covered, so long as it's not over 25kg.