Santander App push notifications

alexthomas21

Hi, 
I have just completed a bank switch to Santander, the app is decent and allows me to link other accounts I have (other than Chase) but the biggest gripe I have, why doesn’t Santander send push notifications for payments in and out?! 

Surely this isn’t that hard when my other bank - Barclays and other banks - Chase, Starling, etc, which they all do?

anyone got this to work? 😂

FrugaiMacDugal

Have you tried settings > notifications > enable?

friolento

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum .

Notifications I still get are:
- when I go overdrawn
- when I use the debit card

alexthomas21

FrugaiMacDugal said:

Have you tried settings > notifications > enable?

Hi,

sorry - I’m not sure what you mean? I’m on IPhone 16, latest app, latest IOS, and all notifications are on? 

I don’t get any push notifications off the app at all, nothing going into the account, nothing going out of the account. 

alexthomas21

friolento said:

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum .

Notifications I still get are:
- when I go overdrawn
- when I use the debit card

Hi,

yes I know you’re on about SMS and email alerts, I’m just on about the app notifications, to say you spent so much at a transaction or money going in?

I messaged support and they said this will be coming soon, but you get this already?

eskbanker

friolento said:

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum.

https://forums.moneysavingexpert.com/discussion/6591072/santander-stopping-alerts-why-would-they-do-that

mta999

If you want to push notifications (and I for one find them very useful) then I would recommend you switch to a bank that supports them - for example Lloyds who do a very good job of them.

alexthomas21

mta999 said:

If you want to push notifications (and I for one find them very useful) then I would recommend you switch to a bank that supports them - for example Lloyds who do a very good job of them.

Thanks. I’ll wait for my £180 off Santander and move to Lloyds unless they don’t sort it out

mta999

Lloyds regularly have switch offers and although they tend to be to their paid-for club Lloyds account it is easy to switch and then downgrade to their free account