Santander App push notifications

alexthomas21

Hi, 
I have just completed a bank switch to Santander, the app is decent and allows me to link other accounts I have (other than Chase) but the biggest gripe I have, why doesn’t Santander send push notifications for payments in and out?! 

Surely this isn’t that hard when my other bank - Barclays and other banks - Chase, Starling, etc, which they all do?

anyone got this to work? 😂

FrugaiMacDugal

Have you tried settings > notifications > enable?

friolento

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum .

Notifications I still get are:
- when I go overdrawn
- when I use the debit card

alexthomas21

FrugaiMacDugal said:

Have you tried settings > notifications > enable?

Hi,

sorry - I’m not sure what you mean? I’m on IPhone 16, latest app, latest IOS, and all notifications are on? 

I don’t get any push notifications off the app at all, nothing going into the account, nothing going out of the account. 

alexthomas21

friolento said:

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum .

Notifications I still get are:
- when I go overdrawn
- when I use the debit card

Hi,

yes I know you’re on about SMS and email alerts, I’m just on about the app notifications, to say you spent so much at a transaction or money going in?

I messaged support and they said this will be coming soon, but you get this already?

eskbanker

friolento said:

They have recently stopped sending most of the notifications. There’s an earlier thread on this on this forum.

https://forums.moneysavingexpert.com/discussion/6591072/santander-stopping-alerts-why-would-they-do-that

mta999

If you want to push notifications (and I for one find them very useful) then I would recommend you switch to a bank that supports them - for example Lloyds who do a very good job of them.

alexthomas21

mta999 said:

If you want to push notifications (and I for one find them very useful) then I would recommend you switch to a bank that supports them - for example Lloyds who do a very good job of them.

Thanks. I’ll wait for my £180 off Santander and move to Lloyds unless they don’t sort it out

mta999

Lloyds regularly have switch offers and although they tend to be to their paid-for club Lloyds account it is easy to switch and then downgrade to their free account

alanwsg

The latest update to the Santander App has the 'Quick balance widget' included again.

huw01

Been with Santander years and the app is excellent in my opinion, however unlike other banks it doesn't have push notifications. It's the one downside for me, but not enough to make me want to move. I have an RBS account which does have push notifications, that's the account I use for my self employed income to be paid into because of the push notifications.