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BW legal letter of claim response: Britannia grand central car park

ciantraingle
Posts: 6 Forumite

I have read the newbies thread but unsure how to proceed after the response I got from BW legal after the letter of claim.
I received a letter of claim from BW legal stating that I owed an eyewatering £510 over 3 parking notices for parking at Britannia car park at Grand central in Birmingham. I park there twice a week every week before I get my train so it may have been that payments failed on at least two of the occasions, I don't recall exactly as I have parked there countless times and have always paid. On one of the alleged occasions, there was an error that stated that my parking session was free of which I have a receipt to prove this but this was marked as 'failure to make a valid payment' by Britannia parking which casts great doubt on the validity of their payment machines and their ability to record payments.
Nonetheless, I responded to BW legal's letter of claim using the template in the Newbies thread and reached out to the landowner as advised to see if I can still get this cancelled by filling a complaint.
I have no yet had a response from the landowner. I also reached out to Britannia parking and showed them that in at least one of the alleged occasions, the payment machine showed my parking was free with the receipt as I mentioned above. They responded with the below email:


In the meantime, BW legal have responded to my email with this letter below. Do I accept and pay the £200 to Britannia for the 2 PCNs or wait for it to go back to BW legal again? I don't have a defence because I don't have evidence for the other 2 PCNs. However, I do have evidence of Britannia admitting in their email that their machine can have technical errors that fail to correctly record payments. What's my best course of action?

I received a letter of claim from BW legal stating that I owed an eyewatering £510 over 3 parking notices for parking at Britannia car park at Grand central in Birmingham. I park there twice a week every week before I get my train so it may have been that payments failed on at least two of the occasions, I don't recall exactly as I have parked there countless times and have always paid. On one of the alleged occasions, there was an error that stated that my parking session was free of which I have a receipt to prove this but this was marked as 'failure to make a valid payment' by Britannia parking which casts great doubt on the validity of their payment machines and their ability to record payments.
Nonetheless, I responded to BW legal's letter of claim using the template in the Newbies thread and reached out to the landowner as advised to see if I can still get this cancelled by filling a complaint.
I have no yet had a response from the landowner. I also reached out to Britannia parking and showed them that in at least one of the alleged occasions, the payment machine showed my parking was free with the receipt as I mentioned above. They responded with the below email:


In the meantime, BW legal have responded to my email with this letter below. Do I accept and pay the £200 to Britannia for the 2 PCNs or wait for it to go back to BW legal again? I don't have a defence because I don't have evidence for the other 2 PCNs. However, I do have evidence of Britannia admitting in their email that their machine can have technical errors that fail to correctly record payments. What's my best course of action?

0
Comments
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So one cancelled due to a faulty machine, two not cancelled
Frankly, I would ignore them now and let them bring it on, because faulty machines are very common, as shown in them cancelling one
You dont need evidence, you always pay when required , so we can help you when they issue a court claim,
Bring it on is my advice, waiting for the right time, which isn't now2 -
Don't do anything. Wait for any court claim.
They've acknowledged faults, which undermines the other cases.
Parking in a location frequently and paying hundreds or thousands of pounds also weakens their claim. The contract becomes unbalanced and more of a sword of Damocles rather than a legimate agreement.3 -
Thirded. Bring it on!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1 -
Thanks guys! I’ll keep you up to date if they this goes to court0
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