How to cancel recurring debit card payment to Apple

Karen77

I have tried to login to my Apple account to cancel Apple TV after resetting the password (which was a major task in itself without an Apple device 😫), but an error message keeps coming up. Their support team haven't been any help. I can't see another way to cancel the subscription (there is no option in the Apple TV app itself) and it's getting really frustrating! Can I just cancel my recurring debit card payment through the bank or will doing it this way get me in trouble with Apple? Thanks

Nasqueron

Write a message/email to Apple terminating the service (assuming you are out of contract or never had a contract) and then ask the bank to remove the payment authority

MyRealNameToo

Karen77 said:

I have tried to login to my Apple account to cancel Apple TV after resetting the password (which was a major task in itself without an Apple device 😫), but an error message keeps coming up. Their support team haven't been any help. I can't see another way to cancel the subscription (there is no option in the Apple TV app itself) and it's getting really frustrating! Can I just cancel my recurring debit card payment through the bank or will doing it this way get me in trouble with Apple? Thanks

Technically non-payment is a breach of contract not a way of terminating your contract so in theory Apple could allow the service to continue racking up bills, at some point cancel it and then proceed with debt recovery processes. 

Same way your employer can't just stop paying you and say they assumed it was obvious that you were fired when they cancelled the payments.

In practice many companies just write off small debts rather than going through debt collection however they may prohibit you from being a customer again or may require the debt to be paid off before allowing you to subscribe again. RyanAir did this with those who falsely did chargebacks on flights during 2020/2021, they add the cost of the old flight to the new if the person tries to buy another flight. 

I admit I predominately use Apple Devices but the one time I had to reset my password without one near by I didnt find it particularly challenging. 

Karen77

MyRealNameToo said:

Karen77 said:

I have tried to login to my Apple account to cancel Apple TV after resetting the password (which was a major task in itself without an Apple device 😫), but an error message keeps coming up. Their support team haven't been any help. I can't see another way to cancel the subscription (there is no option in the Apple TV app itself) and it's getting really frustrating! Can I just cancel my recurring debit card payment through the bank or will doing it this way get me in trouble with Apple? Thanks

Technically non-payment is a breach of contract not a way of terminating your contract so in theory Apple could allow the service to continue racking up bills, at some point cancel it and then proceed with debt recovery processes. 

Same way your employer can't just stop paying you and say they assumed it was obvious that you were fired when they cancelled the payments.

In practice many companies just write off small debts rather than going through debt collection however they may prohibit you from being a customer again or may require the debt to be paid off before allowing you to subscribe again. RyanAir did this with those who falsely did chargebacks on flights during 2020/2021, they add the cost of the old flight to the new if the person tries to buy another flight. 

I admit I predominately use Apple Devices but the one time I had to reset my password without one near by I didnt find it particularly challenging. 

Thanks...I keep trying to log in via the web on various (non-Apple) devices but I just keep getting an error message and that's after inputting the 6 digit security code that they email and text to me 😏 I might try and find a number to cancel it over the phone and hope they don't just tell me to do it through my account

born_again

Just ring your bank to stop the CPA.
While it does not stop the contract, as per @MyRealNameToo
Apple TV is just a rolling monthly contract. Not a fixed term contract.
So if any issue Apple would contact you.