Unable to log in to my Hotmail/Outlook email accounts via my laptop/mobile

nero33

I use the Outlook app on my Android mobile and can access my Hotmail accounts with no problem on the app.

However most of my usage of Hotmail is via my laptop ()using Chrome as my internet browser.  It's the only browser I have ever used.

I click on my saved Hotmail link and it redirects me to this page:-

https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook

When I click on 'Sign in' it just loops back to this page without letting me put in my email address.  Been like this for a couple of weeks.  Same if I try Chrome on my mobile phone.

There is an app available for Outlook on Windows which I downloaded and that has a mind of its own and is atrocious and doesn't allow me to sign in

Have Microsoft done away with weblinks for Hotmail/Outlook? Very confused!  Thanks for any advice

mta999

what is your saved link.?

I use www.hotmail.co.uk then click the sign in button top right - you could try that

J_B

mta999 said:

I use www.hotmail.co.uk then click the sign in button top right - you could try that

Me too (but .com) which then goes to https://outlook.live.com/mail/0/

nero33

mta999 said:

what is your saved link.?

I use www.hotmail.co.uk then click the sign in button top right - you could try that

That takes me to the Outlook page I posted above

Vitor

Looks like OP has saved a link to Office 365 marketing web page. The correct link for web-based access to Outlook (Hotmail) is https://outlook.live.com/

Avoid the Outlook desktop app unless you specifically need it. It’s not designed to be a simple gateway to Hotmail accounts and is often overcomplicated for casual users.