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GroupNexus Parking ticket not appearing on appeal

Hello everyone

I just wanted to ask for a little help as a ticket has been received from GroupNexus. I have waited until just before the 28 days to appeal, but when I go to appeal online, it says there is no record of my PCN.

I've triple checked it just to make sure my hamfisted attempts at typing weren't entering something stupid, but has anyone else had this? I'm unsure whether I should try by post, as it wouldn't reach them before the 28 days is up, or if I should just leave it?

Thank you in advance for any help, if this has been a repeated question, I apologise as I wasn't able to find another thread about this with GroupNexus
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Comments

  • Coupon-mad
    Coupon-mad Posts: 153,498 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Take a screenshot and attach it to a complaint instead, telling them you want a POPLA code.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • UA1991
    UA1991 Posts: 38 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Ok yeah I see that on the newbies thread, thank you!
  • UA1991
    UA1991 Posts: 38 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I’ve just had this reply; I know not to provide driver details but I have no idea what they mean about showing payment as that wasn’t even in the appeal thing I sent. Any tips on response, or if I should respond at all??
    thank you 

  • Coupon-mad
    Coupon-mad Posts: 153,498 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ignore.

    What's the PCN alleging you did?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • UA1991
    UA1991 Posts: 38 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    I think it was one of those at a retail park - I had my disabled badge on display but it’s saying I don’t pay for a ticket 
  • Gr1pr
    Gr1pr Posts: 9,181 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 15 August at 4:32PM
    Is it a pay to park car park  ?  If yes, why was no ticket purchased   ? Or was a ticket bought  ?
  • UA1991
    UA1991 Posts: 38 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    The only sign I saw was that if I didn’t have a disabled badge I’d get a ticket, there weren’t any machines
  • Gr1pr
    Gr1pr Posts: 9,181 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Name the location 

    Post a redacted picture of the NTK PCN letter too
  • UA1991
    UA1991 Posts: 38 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 22 August at 12:14PM
    Sorry for the slow reply, New square West Bromwich which I think is like a little retail park? I was visiting so don’t know the area too well - here’s the ticket 

  • Castle
    Castle Posts: 4,917 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Blue Badge Holders can park for 4 hours F.O.C if they present their Badge to Shop Mobily or Tesco Customer Services in order to get a voucher for the machine:-
    Contact New Square Shopping & Leisure Centre in West Bromwich
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