Supermarket parking charge notice

VeritableSage

I have just received a Parking Charge Notice from Horizon Parking demanding £70. The Parking Operator has accused me of having exceeded my free stay period of three hours offered to customers by Tesco Extra Supermarket in Batley, West Yorkshire. According to the parking charge letter, my car entered the car park at 19:11 hours on Saturday 12th July 2025 and departed at 12:04 hours on Sunday 13th July 2025. This implies that my car occupied the car park continuously for 16 hours and 53 minutes. This is incorrect. I visited the supermarket on Saturday evening and again on Sunday morning but on both occasions, the duration of my stay was short - much less than three hours. I have been told that my situation sounds like a classic case of a “double dip” error, where the parking system has mistakenly recorded two separate visits as one continuous stay. I would appeal against the charge but I have no evidence to prove that my car was outside the car park during the period of time in question. (It was three weeks ago.) I strongly object to being required to pay a penalty when I don't believe that I did anything to deserve it. Can you offer me some advice on how to proceed? Thank you for your time.

Gr1pr

Forget about evidence,  their orphan images have it

Appeal as keeper stating that 2 short visits were made,  not one single visit, that it's a double dipping case and their systems are flawed so they should follow their internal checklist,  find the orphan images and cancel the pcn forthwith 

Its not a Penalty,  or a Fine,  so do not mention or write those words again 

Its an invoice for the alleged breach of the parking contract on that private property 

Archergirl

Can you send them copies of a cc statement with your purchases?

Car1980

I'd go into the Tesco and get them to cancel it first.