Council tax support gone completely after moving to UC

itsthelittlethings

They have changed how they pay council tax support, partly as councils are desperate for money and partly as someone earning the same wage would be expected to pay full council tax.

Muttleythefrog

Goldenretrieversarelife said:

Well it's been 2 weeks since she sent the form off again and no reply they usually reply within 5 working days so I think there ignoring her and she's just going to have to leave it because we can't keep filling the form in. Personally I think it's disgusting that she requested for a complete breakdown and nothing. 

Escalate the enquiry (with the reference) as complaint would be my next step... mind you council here also very slow to deal with CT enquiries... mine over 2 weeks now. Definitely don't raise the same enquiry again or you'll end up chasing your tail as much as them.

HillStreetBlues

Muttleythefrog said:

Goldenretrieversarelife said:

Well it's been 2 weeks since she sent the form off again and no reply they usually reply within 5 working days so I think there ignoring her and she's just going to have to leave it because we can't keep filling the form in. Personally I think it's disgusting that she requested for a complete breakdown and nothing. 

Escalate the enquiry (with the reference) as complaint would be my next step... mind you council here also very slow to deal with CT enquiries... mine over 2 weeks now. Definitely don't raise the same enquiry again or you'll end up chasing your tail as much as them.

Councils vary so much, I queried my council tax this week as first time I had to pay anything, within 30 mins of my email they replied saying they made a mistake.