Vanquis - Deeply Unprofessional & Distrustful Treatment of Loyal Customer

eskbanker

mebu60 said:

x44 said:

Oh and yes you are indeed required to keep 7 years of bank statements and other financial records for HMRC

Bit tricky these days if you haven't got a printer as you often lose access to the online records if you no longer have an account with a provider.

Not tricky - recommended practice is usually to download statements, etc, and store them in soft copy form, preferably in multiple locations for resilience, i.e. there's no need to physically print them for record-keeping purposes.

artyboy

x44 said:

Being asked for ID on maturing products or long term investments when the original was opened a long time ago when ID was very lax is not uncommon.

I've had it several times on investments at the point where I wanted to withdraw some money.

So sending me annual statememts etc in the post was no problem, as was paying income to my bank account over many years but as soon as I requested a withdrawal it was full ID requested - but at least in my cases it was just the usual certified copy passport and bank statements (by a Solicitor or C.Accountant) and no more.

Oh and yes you are indeed required to keep 7 years of bank statements and other financial records for HMRC

ID verification yes; source of funds checks when they themselves are the source of the funds, absolutely not!

mebu60

eskbanker said:

mebu60 said:

x44 said:

Oh and yes you are indeed required to keep 7 years of bank statements and other financial records for HMRC

Bit tricky these days if you haven't got a printer as you often lose access to the online records if you no longer have an account with a provider.

Not tricky - recommended practice is usually to download statements, etc, and store them in soft copy form, preferably in multiple locations for resilience, i.e. there's no need to physically print them for record-keeping purposes.

As long as the body requiring the evidence accepts email with attachments for the printerless fraternity (which does not include me). I had one in recent years where they were insistent on hard copy of various documents, a scammers birthday and Christmas in one if the mail was intercepted. Their rationale was that email was insecure. I would trust an encrypted email over Royal Mail (two letters not arrived in past three years that I know of plus one delivered six months after the postmark) and the opportunity for physical mail interception. 

eskbanker

mebu60 said:

eskbanker said:

mebu60 said:

x44 said:

Oh and yes you are indeed required to keep 7 years of bank statements and other financial records for HMRC

Bit tricky these days if you haven't got a printer as you often lose access to the online records if you no longer have an account with a provider.

Not tricky - recommended practice is usually to download statements, etc, and store them in soft copy form, preferably in multiple locations for resilience, i.e. there's no need to physically print them for record-keeping purposes.

As long as the body requiring the evidence accepts email with attachments for the printerless fraternity (which does not include me). I had one in recent years where they were insistent on hard copy of various documents, a scammers birthday and Christmas in one if the mail was intercepted. Their rationale was that email was insecure. I would trust an encrypted email over Royal Mail (two letters not arrived in past three years that I know of plus one delivered six months after the postmark) and the opportunity for physical mail interception. 

Sure, but I was continuing the discussion about what's needed for tax records, rather than opening it up to wider ID verification scenarios, where any insistence on hard copies obviously entails paper!