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Tomtom withdrew critical updates...

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ohreallƳ
ohreallƳ Posts: 35 Forumite
10 Posts Name Dropper
Following unsubscribing from TT emails, I received the following email...

You're now unsubscribed from our emails. This means you also won't receive any critical device updates.

Now I don't recall this condition being included in their tos, anyone else encountered this?

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,745 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    You may not recall but have you actually checked the Ts and Cs?
  • ohreallƳ
    ohreallƳ Posts: 35 Forumite
    10 Posts Name Dropper
    Thank you for taking time to respond, my question was directed at folks who may have run into this issue.
  • glennevis
    glennevis Posts: 735 Forumite
    Eighth Anniversary 500 Posts Photogenic Name Dropper
    Yes I saw the notice when I unsubscribed from their emails last week. So I won't be notified of updates, no big deal. That doesn't remove my entitlement to them.

    Nothing to stop you from occasionally logging in to
    https://www.tomtom.com/en_gb
    to see if there are any updates for your device.
  • ahhh it seems to be standard practice with TomTom. When you unsubscribe from emails, they stop notifying you about updates, but your device can still get them.

    I've had the same experience. You can still check for updates manually on their website or by connecting your device. Your TomTom isn't actually blocked from updates - you just won't get emails about them.

    Not the clearest communication on their part, for sure!
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