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Contract issue help
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wozzza72
Posts: 94 Forumite

Hello
My son signed up to an online fitness coaching company this time last month. Apparently they help get a coaching business off the ground and even (supposedly) send clients your way.
I really don’t know what he was thinking but I think he had a head in the cloud moment and signed up to a 12 month contract at £650 a month.
He’s just been made redundant and needs to find a job asap. He’s called this company and they’ve told him he can pay £5.5k early release or if he doesn’t pay they will be sending debt collectors around.
Can anyone advise on what his options are? Are they just scaremongering?
many thanks.
My son signed up to an online fitness coaching company this time last month. Apparently they help get a coaching business off the ground and even (supposedly) send clients your way.
I really don’t know what he was thinking but I think he had a head in the cloud moment and signed up to a 12 month contract at £650 a month.
He’s just been made redundant and needs to find a job asap. He’s called this company and they’ve told him he can pay £5.5k early release or if he doesn’t pay they will be sending debt collectors around.
Can anyone advise on what his options are? Are they just scaremongering?
many thanks.
0
Comments
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Well if he is in breach of contract, they can go to court and get a court order - if h doesn't pay they get a CCJ, they can then enforce the CCJ which would mean debt collectors.
His best bet is to check the contract - see what it says about early termination.
Also he may have to ask to pay the £5.5k in monthly instalments.
Have you checked the company to see if anybody else has had issues with this - reviews etc?1 -
You also need to check whether the contract is for a fee of £7800, but you are allowed to pay over 12 months ( a bit like insurance or council tax ) - or whether it's a subscription of £650 a month.1
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wozzza72 said:Hello
My son signed up to an online fitness coaching company this time last month. Apparently they help get a coaching business off the ground and even (supposedly) send clients your way.
I really don’t know what he was thinking but I think he had a head in the cloud moment and signed up to a 12 month contract at £650 a month.
He’s just been made redundant and needs to find a job asap. He’s called this company and they’ve told him he can pay £5.5k early release or if he doesn’t pay they will be sending debt collectors around.
Can anyone advise on what his options are? Are they just scaremongering?
many thanks.
Sounds like it's a business to business agreement and so there would be no requirement for a statutory cooling off period etc.
His options are to pay it, negotiate it or call their bluff. £5.5 is not an insignificant sum and certainly some will got to court for a lot less than that.1 -
I agree the termination clause needs to be checked to see precisely what it says.
But no they won't be sending debt collectors around. That happens very rarely particularly with private companies. What they will do is make a lot of threats, strut about, say they will take legal action. And all of that strutting and puffing takes time.
So tell him to write them a letter (not call, not email, not text) and state that he is checking his options and finances and will come back to them within 60 days. They might respond and say he's got 30 days or 15.
Tell them also that he will deal with them by post only and that they should erase any other way to contact him from their records. Dealing with everything by post gives more breathing space.
If the termination clause does say that he's got to pay a full year (or whatever) then he can go back to them with a proposal to pay and then he can start paying that. They might disagree but if they are getting ££ even at a much reduced amount they are unlikely to proceed with any legal bumpf. Should they decide to take him to court they are unlikely to win if he has shown willing to clear the required amount and has proceeded to do so. CCJs are normally only awarded if the debtor does not respond or make any effort to contact/negotiate/pay.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
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⭐️🏅😇0 -
Brie said:CCJs are normally only awarded if the debtor does not respond or make any effort to contact/negotiate/pay.
It becomes a CCJ if the debt isnt settled within one month of the judgement, including if there is an agreement repayment will take longer.0 -
Does he have other debts as well? He could benefit from some self-employed debt advice from Business Debtline https://businessdebtline.org/, they cover business and personal debts0
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Have they fulfilled the agreement so far, what are they committed to do ?
It might be a stronger angle if he can argue they have not delivered on the service.0 -
MyRealNameToo said:Brie said:CCJs are normally only awarded if the debtor does not respond or make any effort to contact/negotiate/pay.
It becomes a CCJ if the debt isnt settled within one month of the judgement, including if there is an agreement repayment will take longer.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board: https://lemonfool.co.uk/financecalculators/soa.php
Check your state pension on: Check your State Pension forecast - GOV.UK
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇1 -
wozzza72 said:Hello
My son signed up to an online fitness coaching company this time last month. Apparently they help get a coaching business off the ground and even (supposedly) send clients your way.
He’s just been made redundant and needs to find a job asap.Sorry I have no advise on the contract. But I'm curious as to why he's not using the services to build a coaching business if he needs a job? Does he get a cut of the clients payment?I know its a tough industry to break into but wouldn't this be a good opportunity to start his own business? Or at least something to work on while he's looking for other work.
Debt Free as of 17/01/2009 Turtle Power!!
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MFiT #40 Jan 2025 Target - £99,999.00
Mortgage at 30/09/22 £113,694.11 | Mortgage at 24/01/23 £110,707.87
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Mortgage at 01/04/24 £104,424.73 | Mortgage at 01/10/24 £103,594.981 -
They don`t "send debt collectors round" that`s a quote from someone who hasn`t a clue about how debt collection actually works in 2025.
He will likely get a letter from a debt collector, who can`t do anything but write to him, as they won`t own the debt.
They will run through their standard letters with him, then if unsuccessful, return the debt to the client.
Should the client then decide to take matters further and issue a claim against him, it will be possible to arrange a payment plan for him, £1 a week if unemployed, whatever is affordable at the time, if they refused, and it proceeded to court, the same would apply as courts do not issue judgements that are unaffordable to debtors.
So pay no attention to silly comments such as "he can pay £5.5k early release" its just hot air blowing in the wind.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1
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