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Help with Cheque
KimmiLou22
Posts: 13
Forumite
Hi all, my daughter recently turned 18 and had a Child trust Fund with natwest, she provided her bank account details but they still sent her a cheque.
she has a lloyds account and tried to pay the cheque in online but the app just shows Unpaid Cheque
Then we took it into branch and tried the ATM, it said it could not process cheque, i took it to the bank clerk and she said it was probably the size of the cheque. we paid it in and she said 2 working days and it will clear, she has just checked the App again and it says Unpaid Cheque again!
Any idea why? and who do i contact now, i dont have the cheque any more only the receipt
Thanks
she has a lloyds account and tried to pay the cheque in online but the app just shows Unpaid Cheque
Then we took it into branch and tried the ATM, it said it could not process cheque, i took it to the bank clerk and she said it was probably the size of the cheque. we paid it in and she said 2 working days and it will clear, she has just checked the App again and it says Unpaid Cheque again!
Any idea why? and who do i contact now, i dont have the cheque any more only the receipt
Thanks
1
Comments
-
When exactly did you pay it in branch?0
-
It can take up to 6 working days for a cheque to clear0
-
Speak to NatWest - ask them reissue the cheque0
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Has your daughter asked Lloyds about it?0
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