Parking Management Solutions pre-IAS stage - Advice please

Golddust25

Hi all,

The driver of a vehicle received a PCN at a car-park in Manchester. 
The sign reads:
"You must pay for the entire duration of your stay upon arrival from point of entry to exit, before leaving the car park, either via Parking Attendant or via JustPark app.

The driver had proceeded to pay via JustPark before leaving the carpark on foot. However didn't realise the app was malfunctioning. On return (after 5pm), they noticed a PCN and tried to pay via the app - which would no longer let them change the start-time to the morning. They then tried to call to pay and had the same issue so paid for the only parking option available (from 6pm-midnight).

An appeal was made to PMS with photographs of the misleading sign, issues with the app and the receipt for the payment (from 6pm-midnight). It was rejected. 

I understand it is discouraged to appeal to IAS - but would like some advice on whether this case would be looked upon favourably in court? 

Thank you in advance.

Coupon-mad

Don't try the kangaroo court of IAS.

Please show us the Notice to Keeper if they sent one by post? Both sides.

Did you appeal as admitted driver?

Golddust25

Hello,

Thanks for your reply.

The letter was written in third person - no admittance of who was driving at the time.

I have attached NTK 

Thank you

Coupon-mad

Golddust25 said:

I have attached NTK 

Oh, they were doing so well until they added 'on the assumption you are the driver' which is NOT what Schedule 4 of the POFA says at all.

Teehee!

Ignore them. Tiny company. There will be no court.

Golddust25

Hello @Coupon-mad

Thanks for replying so quickly.

This was the original letter sent to them - I'm assuming the point r/e driver no admittance to who was driving at the time still stands? just wanted to confirm. Thank you!

Coupon-mad

Yep.

Now ignore the £170 threatograms but you must tell them if you move house, because of course you must check each letter to be sure it's never a court claim form.

Golddust25

Thank you! 

Coupon-mad

Wait till the £170 threatogram arrives (ignore it) but do read this message and please prepare to join us to do the Public Consultation once we've discussed it in August.

It's vital the Government hears from people who have had no faith in the IAS and have no option but to ignore the £170 threatograms:

https://forums.moneysavingexpert.com/discussion/comment/81552148/#Comment_81552148

Please bookmark the main thread linked in that link. Come back in August to take part. We need you!

We need to drown out the 'alternative facts' from the parking industry and their relatives posing as ordinary motorists like they did last time.