Parking Eye - Southall

System

This discussion was created from comments split from: I have a new icon....

Manny_Floral

I guess I am able to post as I have somehow got on to this Comments thread but it won’t appear in the right thread (?)
I have a parking charge from Parking Eye. My husband (using the car registered to me) parked in one of their small car parks in Avenue Road, Southall (London) and there was a delay paying at the machine as the 2 people in front of him were having problems with it. He had no choice but to wait his turn. We received a parking charge notice in the post as he drove in at 13.35.03 (3 seconds after 13.35) and got the ticket at 13.42.06 (6 seconds after 13.42) so 7 minutes and 3 seconds from entering to paying for his ticket. I presume they only allow 5 minutes to get the ticket. Presumably the people in front of and behind him would also have received a charge of £100 (reduced to £60 paid within 14 days) I will appeal the charge. Any comments and/or suggestions as to how to word the appeal greatly appreciated! Thank you

MSE_ForumTeam5

We've split this into a new thread on the Parking board

Le_Kirk

Now you are on the forum - welcome - you can read the NEWBIE sticky.  Just follow the instructions that tell you what to do upon receipt of a PCN.

Coupon-mad

Manny_Floral said:

I guess I am able to post as I have somehow got on to this Comments thread but it won’t appear in the right thread (?)

I have a parking charge from Parking Eye.

My husband (using the car registered to me) parked in one of their small car parks in Avenue Road, Southall (London) and there was a delay paying at the machine as the 2 people in front of him were having problems with it.

He had no choice but to wait his turn. We received a parking charge notice in the post as he drove in at 13.35.03 (3 seconds after 13.35) and got the ticket at 13.42.06 (6 seconds after 13.42) so 7 minutes and 3 seconds from entering to paying for his ticket.

I presume they only allow 5 minutes to get the ticket. Presumably the people in front of and behind him would also have received a charge of £100 (reduced to £60 paid within 14 days) I will appeal the charge.

Any comments and/or suggestions as to how to word the appeal greatly appreciated! Thank you

You'll never pay this charge. See the NEWBIES thread (please don't ask for another link to it. See my signature below).

The 5 minute rule is banned, as long as a driver pays in full for their time. So, did he pay in full for the whole stay?

Tell us the exact minutes shown on the PCN, or show a picture of both sides of it with all dates and times showing please. Redact your data/car/VRM. Include the back.