One Parking Solution - Parking Charge - Patcham Communicty Centre - BHCC

Coupon-mad

ferrisbueller250 said:

Thank you, i've amended any refernce to 'I' within the letter and will appeal online tomorrow (day 26).

I'll let you know if they come back at all on that.

Thanks again

The company appeals. Your name goes nowhere.

ferrisbueller250

Hi there, 

I hope all's well.

OPS have sent out a new letter (Notice to Keeper) dated 14th August to my personal name/address.

I'm assuming they don't know who was driving the car at the time of the offence and based on the contravention period (18:01:01 - 18:17:52) I know the driver was not near the vehicle around those times for them to see who it was.

Based on the new letter, do I need to pay the parking charge now that they have my name, or can I still contest this on the basis that they don't know who was actually driving at the time of the parking charge?

Would really appreciate any advice/input you can offer on this with the new letter.

Here is a copy of that:

Coupon-mad

Why do they have your name?

The advice was:

Coupon-mad said:

The company appeals. Your name goes nowhere.

ferrisbueller250

My name was stated nowhere on my appeal to OPS, that was done from the company and a company email address.

My personal name shows on the V5C as the keeper, despite the limited company financing the car.

I assume OPS have accessed that information somehow to see that.

Can the charge still be appealed or does it need to be paid now?

Coupon-mad

Oh you never pay OPS. Horrible ex-clamper mentality, in my experience. The amount of times I've beaten them in local courts...

Is this the timeline?

- windscreen PCN affixed

- the company appealed that PCN but OPS ignored that, then

- OPS obtained your DVLA data as keeper and this is the first postal notice to arrive?

If yes, repeat the appeal like before (but in the same name as on this NTK).

Only ticking registered keeper.

ferrisbueller250

Yes, that timeline is exactly right. 

O.k, so I just need to send in another appeal ticking registered keeper and in my name.

Thank you

Coupon-mad

Yes ... because they can only hold the driver liable. See the MSE Parking Tickets Guide which explains this in detail. It's linked in the little banner at the top of this page that says 'MSE Link' in red.

That's the official Martin Lewis Guide that I helped to fact-check. It has my name on it!

ferrisbueller250

Thanks for your message.

This just came through as a letter (via email) to the email address I provided:

Re: Parking Charge OPS1270303 (Vehicle: XXXXXXXXXX)

Site: Patcham Community Centre - BHCC

Issue date: 07/07/2025

Thank you for your correspondence.

We are currently considering your correspondence.

At the time of this notice we, the Creditor, do not know either the name of the driver or a current address

of service for the driver.

As the registered keeper of the vehicle, you are now invited to pay the unpaid parking charge or, if you

were not the driver of the vehicle, to notify us of the driver's name and a valid current UK address of

service for the driver (in writing or via our website) and pass this notice on to the driver.

Yours sincerely,

One Parking Solution Ltd

As the registered keeper, can they do anything to force me to disclose this information, or should I simply reply to confirm that I do not know who the driver was at the time of the offence?

Many thanks

Coupon-mad

No, which the MSE Guide (that is in bitesize chunks and I did signpost you to read so that you understand this aspect) confirms.

ferrisbueller250

Thank you, I have had a good read through the helpful and information guide but it's not clear if this would be the case for me and OPS or not?


That's because, in some circumstances, parking firms can hold a vehicle's keeper – the person named on its V5C registration document – liable for unpaid charges.