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Clause Free National Recovery - only AA / RAC?

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  • Car_54
    Car_54 Posts: 8,854 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 16 July at 12:38PM
    staffsuk said:
    Car_54 said:
    staffsuk said:
    Car_54 said:

    What do you mean "clause-free"? Both have Terms and Conditions, and the AA, for example, say:

    "If your vehicle has broken down within the territory limits of this membership and is more than 1/4 mile from your home then we will provide a recovery operator to repair the vehicle; or if we are unable to repair the vehicle within a reasonable time we will tow the vehicle to a repair centre or destination of your choice within the territory limits."

    RAC is similar.

    How does that differ from the others?
    Thanks - can you provide a link to that? I could only find those T&C's for Motoring Assistance, not AA. Also is that for basic cover / roadside assistance, or national recovery?

    We'll be looking to get national recovery in addition to roadside assistance, not in place of. Of course, if a repair can be effected roadside, that would be great!
    https://www.theaa.com/

    It's for nationwide recovery. That's why it says "destination of your choice within the territory limits".

    BTW if you couldn't find Ts and Cs, how did you arrive at the assumption in your OP?

    Your link just takes you to AA's front page, not the T&Cs you mention. I can only find those exact T&Cs specified with Motoring Assistance: https://www.motoringassistance.com/breakdown-membership-terms (see, I can find & even link to T&Cs quite readily......)

    So again - can you provide the AA link to those exact T&Cs?

    I've been reading the T&Cs from the better known breakdown recovery companies, specifically their 'national recovery' T&Cs, hence my OP.

    @facade - exactly, thank you.


    The Ts and Cs are very hard to find. I had to request a quote and then follow links. What appear to be the actual Ts and Cs are different to what I'd found earlier, and say:

    "b) National Recovery is available when the AA provides either Roadside Assistance or At Home service and the AA cannot repair your Vehicle at the roadside or at your home.

    c) We may offer a local same day repair in place of a recovery where it is appropriate and more efficient to do so."

    Note (c) particularly! It's their choice, not yours.

  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Car_54 said:

    Note (c) particularly! It's their choice, not yours.

    Why the surprise. They've got to utilise the vehicle fleet available along with the drivers optimally.  Across what's happening that day. You aren't going to be the only breakdown. 
  • born_again
    born_again Posts: 20,501 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Also remember that you may get dropped off at a service station or such & have to wait for another truck to pick you up to continue the trip home. 
    Life in the slow lane
  • Mildly_Miffed
    Mildly_Miffed Posts: 1,587 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Car_54 said:

    file:///C:/Users/USER/Downloads/terms-and-conditions-current.pdf
    That's a link to a file on your computer, not the internet.

    https://www.theaa.com/breakdown-cover/terms-and-conditions

    All of the breakdown services work in the same basic way.
    Can your vehicle be quickly fixed?
    Yes? They'll fix it.
    No? They'll take you to your desired destination.
    If you want the car dropping at a garage rather than your home, they will do that then take you home.

    "Quickly" varies depending on the issue and the distance home.
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