Shared Ownership Improvement Valuation

Liv1981

I have sold my shared ownership property SSTC but am now stuck. The valuation gave two figures, one before improvements and one after as I benefit from any value added rather than Orbit (the HA). This is a £15,000 price difference. 

The problem is that this figure we’ve just been told has to be paid directly to me and is separate. The buyers lender are saying this is a fixtures and fittings expense and therefore won’t lend on it. No buyer for a shared ownership property is going to have an extra £15,000 on top of their deposit available or they wouldn’t be buying shared ownership. 

What on earth do I do? I can’t afford to lose that money and I wouldn’t have done the improvements had I know that the huge clause that actually came with any value I added. My understanding was my share was sold at a higher price to cover the extra cost, but the share they purchase just would remain the same.
Please tell me there is a way around this as this will be financially devastating. 

Hoenir

What were the nature of the improvements? 

Liv1981

New kitchen, landscaped garden with professional installed artificial grass and new back door. They’ve all been accepted and approved by the housing association. 

ResourcesShared

I'm sorry to hear about your predicament. What is your solicitor's view on this situation? It might be worth contacting Homes England (if your SO home is outside London) or the GLA (if your SO home is in London) to obtain their view.
Contact details for Homes England in this link:
https://www.gov.uk/government/organisations/homes-england/about/access-and-opening