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Query Scottish Friendly Policy Maturity
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nonniek
Posts: 6 Forumite
Can anyone who has recently claimed their policy payout on maturity from Scottish Friendly advise whether you did have to send in your original policy document. Letter and forms said yes but customer care (who also stated they didn't know how each policy worked) stated that I did not have to.
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Comments
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Personally I'd be governed by the written word. If you don't comply with the form. Then odds on it will be rejected.1
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Normally, if you have it, you supply it. If you don't then you do not but you may be asked to sign a lost policy document formI am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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