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How to cancel Tastecard membership?
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itm2
Posts: 1,446 Forumite



I have a Tastecard membership which I have never used, so want to cancel it before it auto-renews next week. The cancellation page on the Tastecard website simply directs you to the app to perform a cancellation, but there is no cancellation option in the (Android) app. There's a "Manage Subscription" option, but it's read-only and doesn't offer any way to cancel.
Has anyone worked out how to do it?
Has anyone worked out how to do it?
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Comments
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Do these instructions work?
https://faqs.tastecard.co.uk/s/article/How-do-I-cancel-my-tastecard
If not then there's a Contact Us link on there to either fill out a form or an email address for a direct request.
There's also a phone number (found elsewhere) +44 800 567 72410 -
flaneurs_lobster said:Do these instructions work?
https://faqs.tastecard.co.uk/s/article/How-do-I-cancel-my-tastecard
If not then there's a Contact Us link on there to either fill out a form or an email address for a direct request.
There's also a phone number (found elsewhere) +44 800 567 7241
I guess I'll have to phone them - thanks for the number. I guess it's in their interests to make it as inconvenient as possible to cancel.1 -
That's odd. I've just cancelled mine and there was a CANCEL under manage subscription. Usefully I can still use the card until it expires.0
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Odd indeed - this is what I see when I select the Manage Subscription....Manage Membership option. Nothing happens when I tap on any of the fields
????
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The instructions provided by @flaneurs_lobster begin:To cancel your subscription: Ensure you're running the most up-to-date version of the app
Since the OP has never used the service and seems to have non-functioning, different app from everyone else, I'm going to make a wild guess that he hasn't done this?1 -
Alderbank said:The instructions provided by @flaneurs_lobster begin:To cancel your subscription: Ensure you're running the most up-to-date version of the app
Since the OP has never used the service and seems to have non-functioning, different app from everyone else, I'm going to make a wild guess that he hasn't done this?1 -
itm2 said:Alderbank said:The instructions provided by @flaneurs_lobster begin:To cancel your subscription: Ensure you're running the most up-to-date version of the app
Since the OP has never used the service and seems to have non-functioning, different app from everyone else, I'm going to make a wild guess that he hasn't done this?Life in the slow lane0 -
born_again said:itm2 said:Alderbank said:The instructions provided by @flaneurs_lobster begin:To cancel your subscription: Ensure you're running the most up-to-date version of the app
Since the OP has never used the service and seems to have non-functioning, different app from everyone else, I'm going to make a wild guess that he hasn't done this?
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itm2 said:There's a "Manage Subscription" option, but it's read-only and doesn't offer any way to cancel.
I'd email them.
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Gadolinium said:itm2 said:There's a "Manage Subscription" option, but it's read-only and doesn't offer any way to cancel.
I'd email them.0
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