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Coop legal services

In Jam 2022 my mum passes away. My drug addict brother was living with her , but after her death he wouldn’t let me in her house to search for will or funeral plan. Stil haven’t been in house to this day. Anyway I put her estate into the hands of the coop as there was no will to be found and me and my brother were the only children. Mum had £77,000 in 2 bank accounts which this morning was put into our accounts but we have only received £25,000 each so where has the other £27,000 gone. I agreed fixed fee and yes bills had to be paid and funeral but that was only £3,500, so even if fee was £5,000 there’s stil lots missing. I need to know who to complain to . Wouldn’t recommend coop probate service to anyone. Wish I’d done it all myself 

Comments

  • DE_612183
    DE_612183 Posts: 4,169 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    didn't they give you an itemised statement??
  • Keep_pedalling
    Keep_pedalling Posts: 22,559 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You should get a set of estate accounts if the estate was been wound up. Could this be an interim payment? 

    Is the house rented? If not what is happening to that?
  • born_again
    born_again Posts: 23,315 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    In Jam 2022 my mum passes away. My drug addict brother was living with her , but after her death he wouldn’t let me in her house to search for will or funeral plan. Stil haven’t been in house to this day. Anyway I put her estate into the hands of the coop as there was no will to be found and me and my brother were the only children. Mum had £77,000 in 2 bank accounts which this morning was put into our accounts but we have only received £25,000 each so where has the other £27,000 gone. I agreed fixed fee and yes bills had to be paid and funeral but that was only £3,500, so even if fee was £5,000 there’s stil lots missing. I need to know who to complain to . Wouldn’t recommend coop probate service to anyone. Wish I’d done it all myself 
    Who been paying for house upkeep in the 3 years?
    When were banks informed of her passing, who has access to accounts?
    Life in the slow lane
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