Smart Parking Fine

Rmck18

Hi,

I received a parking charge from Smart Parking. Here's a bit of background:

I pulled into the car park and realised I forgot my bank card. I downloaded the app specified on their payment information boards in the car park and tried to pay to park on numerous occasions and it kept giving me error messages and failing. I was there for around 17 minutes trying to pay, when I eventually realised my credit card was in the car glovebox. I then phoned the pay line and paid for 2 hours parking.

I returned to the car 5 minutes after the expiry time of my ticket and then left. I have now received a notice to keeper through the post stating the arrival and departure time was 2hrs and 24 minutes, it doesn't state that I purchased a ticket or any other details. I did forget to screenshot the errors on the app on the day, which is unfortunate, and when appealing.I did describe what I have said today so I'm assuming I shot myself in the foot with liability there. I can however prove with my bank statements that I paid for 2hrs parking on the day.

Where do I stand with this, I know I should have came here before appealing, but I did it reactively without thinking.

Your help would be much appreciated.

Gr1pr

If its rejected,  ignore them 

Rmck18

Okay, thank you. Do you think it would be sufficient in a court case if they did take me? I only ask because a friend of mine just got a county court through from Parking Eye, so I assume they do take people to court nowadays at times.

James_Poisson

Smart Parking do not issue "Fines" they issued a charge alleging you entered in to a contract to pay them a fee based on terms and condition you agreed to.

However you could not comply with those T&C's due to circumstances beyond your control.

There was no appeal though it's all a sham nothing you say would get them to cancel they are just greedy bottom feeders after your cash.

No one that comes here pays in to their scams.

Coupon-mad

Gr1pr said:

If its rejected,  ignore them 

Why? We tested IAS only last week - challenging landowner authority - and as expected, Smart folded.

Gr1pr

My reply was based on the anecdote that they revealed who was driving , binning POFA2012  , but if you think that the one liner no landowner contract would work, then it's worth a try ( like popla )

Coupon-mad

Yes. Exact same.