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Debt not defaulted - sold to debt managers, and now intrum! Who do I contact to backdate / sort?

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As per the title

I have a debt that has not been defaulted yet, but should have been.

Originally from Avant Credit, sold to Debt Managers and now to intrum.

No one has defaulted me for this, should I speak to Avant or Intrum to backdate and sort the default as they are now the owners?

Comments

  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When do you think the account should have been defaulted? 
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • fatbelly
    fatbelly Posts: 22,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    If it's been sold to Intrum, they are now the owners and should have a record of the default date.
  • nomorecc
    nomorecc Posts: 122 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    stclair said:
    When do you think the account should have been defaulted? 
    Towards the end of 2020
    fatbelly said:
    If it's been sold to Intrum, they are now the owners and should have a record of the default date.
    I have checked all three credit agencies and none of them have a default for this debt.
  • sourcrates
    sourcrates Posts: 31,464 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 11 July at 9:49AM
    Usually your account would have defaulted before being sold to a company such as Intrum.

    However, a few years ago, Avant Credit were in dire straights over their cash flow, and offloaded a ton of accounts to raise some capital, now its possible yours was one of these accounts, so it may not have defaulted, and been sold as a live account, as you say.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • nomorecc
    nomorecc Posts: 122 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Usually your account would have defaulted before being sold to a company such as Intrum.

    However, a few years ago, Avant Credit were in dire straights over their cash flow, and offloaded a ton of accounts to raise some capital, now its possible yours was one of these accounts, so it may not have defaulted, and been sold as a live account, as you say.
    That's what I thought, but it seems this is more common than I thought.

    I also had another intrum account that was giving me a notice of default if I hadn't resolved it before the 25th.... I phoned up and paid £5 to cover it whilst on the phone.

    Turns out not only Avant Credit have been doing the same (selling on without defaulting) but also Creation finance for stores like benson beds etc.

    I have been paying them directly but over the last three months they have NOT forwarded payments.

    Meaning that the new owners Intrum were threatening me with a default, good that I read the letter properly and sorted immediately, would have ruined by credit file for another 6 years!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    So FYI, if you are paying Creation and they have sold it to Intrum, best check ASAP!

    @sourcrates so I guess I need to speak to Intrum to backdate the default from Avant in this case?
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