Asking for CCTV coverage

STAVROS

Hi All

My car was  damaged at a Suez Recycling Facility today. Do you think they would give me CCTV coverage? Would that be a SAR ? As the car was  parked but I was  behind the wheel I'm not sure if my Aviva insurance would  cover  for the scratch to the  car if I an not compensated.

pramsay13

What damaged the car? 
Your insurance will cover the damage although if they can't recover costs it will count as a fault claim. 

user1977

You're only a data subject for the purposes of a SAR if you're in the CCTV footage, you can't demand it just because your car is. You can of course ask nicely and see what happens.

DullGreyGuy

user1977 said:

You're only a data subject for the purposes of a SAR if you're in the CCTV footage, you can't demand it just because your car is. You can of course ask nicely and see what happens.

The registration plate is Personally Identifiable Information and so if you are the registered keeper of the car you can do a SAR.

Pre GDPR, it always used to be a problem for us in claims trying to get CCTV footage as the owners (councils were the worst offenders) would argue that they cannot give us the video because it identifies other people by virtue of their registration plate (or them being personally visible) in the footage and so would only supply it if we paid £1k for it to be edited to remove the others. Most the time they wouldnt even confirm if the CCTV captured the collision before we pay for the editing. 

m0bov

Your insurance will try to obtain it. It's what you pay them for 

cw8825

m0bov said:

Your insurance will try to obtain it. It's what you pay them for 

if by try you mean ask once, find out its chargeable then not chase it further

it will cost them more to obtain it with no gurantee it will assist the insvestigation

best that OP makes the request

DullGreyGuy

m0bov said:

Your insurance will try to obtain it. It's what you pay them for 

They may or they may ask you to do a dSAR as you have a statutory right to data about you but your insurer doesnt.