Resolved

[Deleted User]

Resolved..

[Deleted User]

Also as a side note does anyone know if you can update your income online with Barclays? During the application, I declared my annual bonus/overtime slightly inaccurately in haste

Emmia

Yaladala2 said:

Hi all,

I signed up for a Barclays account using the online form on Friday and set up online banking during it

When I try to login and verify by text I get an error as below:

"There's a Problem

Error Code: 1334

Sorry, we can't text you a verification code

This may be because we don't have a number for you, or you've recently changed your number or have updated your phone lately.

If you can't confirm it's you using your card security code (CVV) you can:"

I don't have my card yet but I would like to login, I cannot call them until tomorrow so wondered if anyone has any experience? Would they be able to fix over the phone or would I have to wait for my card?

The mobile number has been registered for a few days, albeit non working, is there a cooling off period?

I may have a Barclays profile from years ago but I am not sure if this is the same one or a new one, could this be the issue?

Thanks 

I think you probably need to wait for the card to arrive to complete the set up.

EarthBoy

Yaladala2 said:

Also as a side note does anyone know if you can update your income online with Barclays? During the application, I declared my annual bonus/overtime slightly inaccurately in haste

Yes you can. 

[Deleted User]

EarthBoy said:

Yaladala2 said:

Also as a side note does anyone know if you can update your income online with Barclays? During the application, I declared my annual bonus/overtime slightly inaccurately in haste

Yes you can. 

Thanks, this should be ok to amend retrospectively for a slight error shouldn't it. The account opened doesn't have any credit facilities.

[Deleted User]

Emmia said:

Yaladala2 said:

Hi all,

I signed up for a Barclays account using the online form on Friday and set up online banking during it

When I try to login and verify by text I get an error as below:

"There's a Problem

Error Code: 1334

Sorry, we can't text you a verification code

This may be because we don't have a number for you, or you've recently changed your number or have updated your phone lately.

If you can't confirm it's you using your card security code (CVV) you can:"

I don't have my card yet but I would like to login, I cannot call them until tomorrow so wondered if anyone has any experience? Would they be able to fix over the phone or would I have to wait for my card?

The mobile number has been registered for a few days, albeit non working, is there a cooling off period?

I may have a Barclays profile from years ago but I am not sure if this is the same one or a new one, could this be the issue?

Thanks 

I think you probably need to wait for the card to arrive to complete the set up.

I have been advised a card, activation code and pin sentry device are en route. The text won't work for a further 4 days. These options also offer access with pin sentry being "full" access. Somewhat confusing!