📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Zopa

Having trouble opening the current account due to system error when it comes to the ID check.
Says it not you it's us been going on for a number of days

Comments

  • Bridlington1
    Bridlington1 Posts: 5,030
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Forumite
    35har1old said:
    Having trouble opening the current account due to system error when it comes to the ID check.
    Says it not you it's us been going on for a number of days
    How much storage space do you have left on your phone? I've found some apps can play up when I'm low on storage.

    Have you tried uninstalling and reinstalling the app and is the app on its newest version?
  • 35har1old
    35har1old Posts: 2,290
    1,000 Posts Fourth Anniversary Name Dropper
    Forumite
    edited 6 July 2025 at 8:08PM
    35har1old said:
    Having trouble opening the current account due to system error when it comes to the ID check.
    Says it not you it's us been going on for a number of days
    How much storage space do you have left on your phone? I've found some apps can play up when I'm low on storage.

    Have you tried uninstalling and reinstalling the app and is the app on its newest version?
    Newest app being used
    No issue with storage 
    Will try uninstalling 

    Update reinstalled app same result 


★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 255K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards
Quick Search

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.