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Meet and Greet Parking Heathrow

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Post edited to just state my experience.

I used compareparkingprices co uk to book meet and greet parking at Heathrow. The operator is Express Parking Heathrow Ltd. For my stay period the upfront price was £81.49. The drop-off and pick up is in the Meet and Greet area of the terminal Short term Parking. What they don't tell you is that you have to pay for the parking which is a minimum of £7.50 each time at Heathrow. Which means the minimum extra cost is £15 and this is not stated anywhere on the agreement. It does mention that Airport Levy Charges are not included in the price. However, if anyone who reads this thinks this is clear and transparent let me know! You would have to do your own research to work out what this refers to and how much it is. So it's in essence the price quoted undercuts other options. There is more. In addition, they ask you to ring them 20 to 30 mins before the initial drop-off which we did 25 minutes before. However, no one was there to meet us and it ended up we were parked for over 1 hour before a driver turned up (there is no one to meet you and inspect the car and take the keys, you have to wait for the driver to arrive). This meant the parking fee rose to £11.50! Making the cost £19 more overall. 

Subsequently I checked reviews on various sites and this is the experience of many and some even worse (eg parking fines, so who knows where they put the cars!). See for example 
uk trustpilot com review heathrowmeetandgreetparking co uk

I did not expect to have to do research on the trustworthiness of basic airport parking.

Comments

  • oldernonethewiser
    oldernonethewiser Posts: 2,443 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Post edited to just state my experience.

    I used compareparkingprices co uk to book meet and greet parking at Heathrow. The operator is Express Parking Heathrow Ltd. For my stay period the upfront price was £81.49. The drop-off and pick up is in the Meet and Greet area of the terminal Short term Parking. What they don't tell you is that you have to pay for the parking which is a minimum of £7.50 each time at Heathrow. Which means the minimum extra cost is £15 and this is not stated anywhere on the agreement. It does mention that Airport Levy Charges are not included in the price. However, if anyone who reads this thinks this is clear and transparent let me know! You would have to do your own research to work out what this refers to and how much it is. So it's in essence the price quoted undercuts other options. There is more. In addition, they ask you to ring them 20 to 30 mins before the initial drop-off which we did 25 minutes before. However, no one was there to meet us and it ended up we were parked for over 1 hour before a driver turned up (there is no one to meet you and inspect the car and take the keys, you have to wait for the driver to arrive). This meant the parking fee rose to £11.50! Making the cost £19 more overall. 

    Subsequently I checked reviews on various sites and this is the experience of many and some even worse (eg parking fines, so who knows where they put the cars!). See for example 
    uk trustpilot com review heathrowmeetandgreetparking co uk

    I did not expect to have to do research on the trustworthiness of basic airport parking.
    Always worth checking airport parking and for meet & greet I would use the official airport company which, unfortunately, you didn't. 

    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • outtatune
    outtatune Posts: 760 Forumite
    500 Posts Third Anniversary Name Dropper
    Look on the bright side: at least your car wasn't parked up in a muddy field or used as an illegal taxi while you were gone.

    Or are you still on your trip and haven't yet got to the bit where you retrieve your 'securely parked' car?
  • Okell
    Okell Posts: 2,673 Forumite
    1,000 Posts Second Anniversary Name Dropper
    ...   I did not expect to have to do research on the trustworthiness of basic airport parking.
    You get what you pay for.  I would only ever use official aiport parking where I keep the car keys
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