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PCN from July 2024 – Never Received – Now with DCBL – Advice Please

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Hi everyone,

I'm seeking advice on how to proceed with a private parking charge that I only just found out about.

Alleged contravention: July 2024

Location: The Hope and Bear pub car park, Reading (Euro Car Parks)

Current issue: I’ve received a £170 letter from DCBL about it, giving me 14 days to pay.

Problem: I never received the original PCN. t was sent to my old address because my DVLA info hadn’t yet been updated at the time. I only found out when the DCBL letter arrived recently saying I have no right to appeal and now it ammounts to £170 (I don't know how much it would be before).

I have:

  • Emailed Euro Car Parks asking for a copy of the PCN and whether they can reset it to appeal stage (no reply so far)
  • Emailed DCBL to ask if this was a genuine letter (at the beggining I thought it could be a scam because this was so surprising and unexpected)
  • Emailed the pub twice to see if they can confirm I was there (I normally enter my reg on their tablet, or if they can access CCTV to show I was there, as I know it was at 1pm) but haven’t heard back. 

I’m trying to do the right thing,  if I overstayed, I’ll own it,  but I didn’t even get a chance to appeal because of the address issue, and it’s possible I followed the correct procedure that day. I have been in the Hope and Bear more times and always go to the tablet to type my numberplace.

What should I do next? Is it worth continuing to dispute this?
Have you every been in a situation like this before?

Any help would be appreciated — I’m not sure what my best option is from here.

Thanks in advance.

Comments

  • Le_Kirk
    Le_Kirk Posts: 24,640 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Continue to badger the pub - do they really want to lose you and your friends as customers?  Pubs don't need keypads behind the bar, they cause more trouble that they are worth.  Anyway, why assume it is your fault, could have been (more likely) a keypad fault!
  • mixolidia
    mixolidia Posts: 5 Newbie
    Name Dropper First Post
    It could be a fault on the tablet or anything, that was last year and I only know I was at the pub because I log all my meets in my online calendar, and it's so absurd, there is not reason why I would be at the Hope and Bear Pub if it wasnt' because I was AT The Hope and Bear, in the parking for clients. I can't believe this. Will continue to contact the pub again... crazy...
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 July at 5:40PM
    at the beginning I thought it could be a scam...
    Ummm...it is.

    Have you missed reading all the hundreds of completed - successfully discontinued - ECP DCB Legal claim threads?

    Did you miss @Umkomaas' disco thread?

    Your dispute resolution stage is coming (claim form) and it's dead easy! You won't even have a hearing. Scam over.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • mixolidia
    mixolidia Posts: 5 Newbie
    Name Dropper First Post
    I have missed everything because I am new.
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 July at 6:56PM
    Yep we know, hence why I gave you the heads up about what to read over the weekend, plus a link to Umkomaas' posting profile so you can read his discontinuances thread.

    The forum is a massive resource. It's like a book where each thread is a chapter.

    Read some cases exactly like yours.  You don't even need to search. Just look at thread titles on page one, two, three...  and settle down & click on & read any threads with ECP/DCB Legal titles.

    You'll see!  :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • mixolidia
    mixolidia Posts: 5 Newbie
    Name Dropper First Post
    at the beginning I thought it could be a scam...
    Ummm...it is.

    Have you missed reading all the hundreds of completed - successfully discontinued - ECP DCB Legal claim threads?

    Did you miss @Umkomaas' disco thread?

    Your dispute resolution stage is coming (claim form) and it's dead easy! You won't even have a hearing. Scam over.
    I am not sure what you mean. You mean a thread in here, Mondaysavingexpert?
  • mixolidia
    mixolidia Posts: 5 Newbie
    Name Dropper First Post
    mixolidia said:
    at the beginning I thought it could be a scam...
    Ummm...it is.

    Have you missed reading all the hundreds of completed - successfully discontinued - ECP DCB Legal claim threads?

    Did you miss @Umkomaas' disco thread?

    Your dispute resolution stage is coming (claim form) and it's dead easy! You won't even have a hearing. Scam over.
    I am not sure what you mean. You mean a thread in here, Mondaysavingexpert?
    I mean, Money Saving Expert.
  • Coupon-mad
    Coupon-mad Posts: 152,434 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes and I gave you a link to his posting profile. Could not be easier to find his thread. It's also on page one of the forum right now. 
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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