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LeShuttle Booking

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  • born_again
    born_again Posts: 20,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    There is no chargeback right against Le shuttle, as the train ran as scheduled.

    There is no S75 against them either. being able to rearrange a booking within 12 months & is very generous. As part of the terms you agreed to at time of booking there is no breach of contract,. Due to the fact you do not want to travel withing the 12 months.

    The event being cancelled is not really 
    relevant, unless this was also paid on same card & you were claiming that back as well. Even so the Shuttle booking would not be reclaimable anyway.
    The other 
    Le shuttles bookings are not relevant.

    Sounds like who you spoke to, just asked for the details & when it went to the team dealing they knew there is no valid claim.

    Speak to a people in this situation where they want to claim travel &/or hotel bookings after a event has been cancelled.
    There is no way to claim it back, so long travel/hotel are available  So advice is to still go & enjoy what you paid for, just without the planed event.



    Life in the slow lane
  • Archerychick
    Archerychick Posts: 530 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    Thank you everyone!
  • Okell
    Okell Posts: 2,654 Forumite
    1,000 Posts Second Anniversary Name Dropper
    ...  So advice is to still go & enjoy what you paid for, just without the planed event.

    I think that's really good advice... except I think the OP has already re-booked other tickets that were dependant on the original le shuttle journey

    (But I don't know - I don't underatnd the significance of the other tickets)
  • sheramber
    sheramber Posts: 22,550 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I read it as the OP has further trips planned for later in the year which he has already purchased.

    He can move the tickets 12 months forward  but it is 12 months from purchase date, not travelling date.

    If it was 12 months from travel date he could have moved the August ticket for this year  to August next year and moved current ticket to this August.

    But , because the move forward is limited to the the date of purchase he cannot do that. 


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