Help .. i cant send email

funky-footprints

everything bounces back with this message ...

550 REJ-RCPT-003: Rejecting ( a number not sure this may be my ip address?) listed on xbl.spamhaus.org

I have been on spamhaus website but i didnt understand a thing.

I have had something like 150 messages at log on this morning from ASDa offering me $150 voucher, whats happened anyone know ? ?

thanks
xx

Nikolai

Could be your PC has a trojan and has been sending spam. Or maybe (more likely perhaps) your email address has been used by hackers etc to send spam.
Run your AV program, and programs like spybot, ad aware. If they find anything, post back and people will help you get rid of it.

Doublespresso

I have the same message on my Outlook, the IP address seem to be of my ISP.
I can receive but can't send any email out.
can anyone shed any light on this? The spamhause site is not very easy to understand, besides how can they have control over my emails??

aardvarkuk

could/would this be account hijacking and do you both have the same isp :think:

Doublespresso

My ISP is BTInternet.
The strange thing (for me) is that the mail fails to leave my outbox (in outlook) and I get an error message that spamhaus.org has blocked the mail.
How can they do this?

aardvarkuk

Some info here http://www.spamhaus.org/faq/answers.lasso?section=Legal%20Questions

Doublespresso

Thanks for that... but <scratching my head> I read it twice and I still don't get what is going on. Which IP do they black list the IP of my PC (generated by the ISP) or the IP of the mail server I use (my domain's hosting company)??

..and how can the outgoing email be blocked before even leaving Outlook..? I would have thought that it would have to be sent and only then returned by the recipient's server if it was deemed to be spam.

Sorry if I'm being thick here but the explanation and diagrams if Spamhaus really don't make it very clear to the layman

aardvarkuk

Doublespresso wrote: »

Thanks for that... but <scratching my head> I read it twice and I still don't get what is going on. Which IP do they black list the IP of my PC (generated by the ISP) or the IP of the mail server I use (my domain's hosting company)??

..and how can the outgoing email be blocked before even leaving Outlook..? I would have thought that it would have to be sent and only then returned by the recipient's server if it was deemed to be spam.

Sorry if I'm being thick here but the explanation and diagrams if Spamhaus really don't make it very clear to the layman

Er blind leading the blind but/


Maybe just maybe from what you just told me is this, you have your own domain for mail and maybe the domain server for mail is the same as all customers who are with the same hosting company as you, its only the password and username that is unique to you that allows mail to come and go from you.

But what if a spammer used the domain that you and other customers are on becaseu he may of got a domain and a email addy with the same hosts as yourself but when he sent spam they just blocked the email domain or a range of nnumbers in the domain and yours got blocked by accident, (this seems very unlikely but its a shot in the dark)

Or maybe a simpler explanation is that you sent an email and it was mistakely picked up by someone who subscribed to spamhaus and was reported as spam, either way I think its an incredibly bad idea to have this sort of system in place.

It looks like a subscriber has the domain info first and then is blocked before it goes anywhere, but then again the site is very confusing as to how it really works.

aardvarkuk

http://www.spamhaus.org/faq/answers.lasso?section=Spamhaus%20XBL

So this list is updated daily, no chance of an error then :rolleyes:

IP Removal http://www.spamhaus.org/contacts.html

Doublespresso

Thanks, but the point I'm mostly confused about is that they seem to black list the ISP IP rather than the mailserver. (In my case the mailserver's IP is not blacklisted.
It doesn't make any sense....!

Doublespresso

Here's an interesting update:

As per my previous post I could not send my email using my normal BT connection.

But, when I tried sending the same email (without changing any of the settings in Outlook), using the WiFi connection of my neighbour (who is with Tiscali)... the email was sent successfully!

What is baffling for me is that my emails are sent using an SMTP server associated with my domain which is hosted by a hosting company in France (neither BT nor Tiscali)

And indeed the IP listed at Spamhaus is that of BT

http://www.spamhaus.org/query/bl?ip=86.147.26.9
and see here
http://www.iwebtool.com/reverse_ip?domain=86.147.26.9

So in theory, anyone using a BT connection would not be able to send emails..?

Still doesn't make any sense to me....