BMW Motorcycle - Fit for purpose

BMWrubbish1

Hi there. I purchased a brand new BMW R1250GSA on May 2023. Since then I have had a new engine, transmission, swinging arm, drive shaft, two replacement exhausts, throttle bodies, shuttle wheel, two rear shock absorbers, front shock absorber, steering damper. It’s currently been in the dealership since 5/6/25 waiting for the flywheel and crank shaft ti be stripped out for examination with a suspected sheared wood rift key. 

Is this bike no longer fit for purpose. Can I reject it after 2 years and 40000 miles?

Ayr_Rage

Sounds like Trigger's Broom.

When was the first issue after delivery?

I'd be asking BMW to buy it back as a gesture of goodwill before you go take your story to a consumer rights champion or the motorcycling press.

Lomast

40k in two years is very high milage, if you can get them to accept a rejection you are not going to get very much back.

Alderbank

The thing I might question is whether the repair garage you use is fit for purpose?

Care and skill are required as well as parts to carry out repairs. A sheared Woodruff key for example is typically the result of incompetent fitting of the crankshaft and flywheel.

In spite of a number of widely reported problems, most of which you seem to have had, the R1250GSA is widely regarded as a great bike and secondhand models are very sought after. Arguably your example, which has now had many of the known problem parts replaced, should be particularly desirable.

After the number of returns you have had you have good grounds to exercise your consumer's final right to reject, which is open to you regardless of age or mileage. The seller can and will make a deduction for use from your refund. The CRA doesn't specify how this is calculated but I reckon that for a two year old, 40K miles bike you should expect to get its present forecourt value.

BMWrubbish1

All works/repairs/replacements and servicing were all carried out by the one BMW dealership, fortunately under warranty - still has almost 1 year left on warranty..

I bought a BMW because of their reputation for quality and service. Whilst service has been good at times I'm just fed up having to continually take my bike in losing valuable time and money through lost income, fuel and tyre wear and sometimes having to fight to get things replaced. 

BMWrubbish1

Ayr_Rage said:

Sounds like Trigger's Broom.

When was the first issue after delivery?

I'd be asking BMW to buy it back as a gesture of goodwill before you go take your story to a consumer rights champion or the motorcycling press.

Cant remember to be honest, would need to check my receipts/service history.

BMW not interested, dealer not interested, BMW Finance so far not interested. Hoping they will be as BMW have contacted BMW finance to deal with it - technically its the finance company's bike til the agreement is paid in full

Grumpy_chap

BMWrubbish1 said:

Hi there. I purchased a brand new BMW R1250GSA on May 2023. Since then I have had a new engine, transmission, swinging arm, drive shaft, two replacement exhausts, throttle bodies, shuttle wheel, two rear shock absorbers, front shock absorber, steering damper. It’s currently been in the dealership since 5/6/25 waiting for the flywheel and crank shaft ti be stripped out for examination with a suspected sheared wood rift key. 

Is this bike no longer fit for purpose. Can I reject it after 2 years and 40000 miles?

IF you were to reject this bike, there would be a deduction for the beneficial use to date.  40k miles in two years is a lot for a bike.

What would you expect if a rejection were accepted?

How does that compare to what you would receive for selling the bike on / trading in?

BMWrubbish1

Grumpy_chap said:

BMWrubbish1 said:

Hi there. I purchased a brand new BMW R1250GSA on May 2023. Since then I have had a new engine, transmission, swinging arm, drive shaft, two replacement exhausts, throttle bodies, shuttle wheel, two rear shock absorbers, front shock absorber, steering damper. It’s currently been in the dealership since 5/6/25 waiting for the flywheel and crank shaft ti be stripped out for examination with a suspected sheared wood rift key. 

Is this bike no longer fit for purpose. Can I reject it after 2 years and 40000 miles?

IF you were to reject this bike, there would be a deduction for the beneficial use to date.  40k miles in two years is a lot for a bike.

What would you expect if a rejection were accepted?

How does that compare to what you would receive for selling the bike on / trading in?

Grumpy_chap said:

BMWrubbish1 said:

Hi there. I purchased a brand new BMW R1250GSA on May 2023. Since then I have had a new engine, transmission, swinging arm, drive shaft, two replacement exhausts, throttle bodies, shuttle wheel, two rear shock absorbers, front shock absorber, steering damper. It’s currently been in the dealership since 5/6/25 waiting for the flywheel and crank shaft ti be stripped out for examination with a suspected sheared wood rift key. 

Is this bike no longer fit for purpose. Can I reject it after 2 years and 40000 miles?

IF you were to reject this bike, there would be a deduction for the beneficial use to date.  40k miles in two years is a lot for a bike.

What would you expect if a rejection were accepted?

How does that compare to what you would receive for selling the bike on / trading in?

To be honest I would be happy to hand the bike back and walk away. I fooloishly took out a pcp on it with low mileage so the settlement figure is nore than the bike is worth. Never again.

Grumpy_chap

BMWrubbish1 said:

To be honest I would be happy to hand the bike back and walk away. I fooloishly took out a pcp on it with low mileage so the settlement figure is nore than the bike is worth. Never again.

Handing the bike back and walking away would not settle the finance, unless you have reached the point where VT (voluntary termination) is an option.

You need to consider this as a sequence of steps, starting.

1. What would you get for simply selling the bike?  
2. What is the settlement figure?
3. Is (1) greater than (2) (after an adjustment / allowance for the extra mileage you have covered)?

born_again

BMWrubbish1 said:

All works/repairs/replacements and servicing were all carried out by the one BMW dealership, fortunately under warranty - still has almost 1 year left on warranty..

I bought a BMW because of their reputation for quality and service. Whilst service has been good at times I'm just fed up having to continually take my bike in losing valuable time and money through lost income, fuel and tyre wear and sometimes having to fight to get things replaced. 

So do you use the bike for part of your business? ,

If bike is in garage having these repairs how is tyre wear involved. Fuel I can kinda get as will require engine running, but not to such a great extent.

BMWrubbish1

born_again said:

BMWrubbish1 said:

All works/repairs/replacements and servicing were all carried out by the one BMW dealership, fortunately under warranty - still has almost 1 year left on warranty..

I bought a BMW because of their reputation for quality and service. Whilst service has been good at times I'm just fed up having to continually take my bike in losing valuable time and money through lost income, fuel and tyre wear and sometimes having to fight to get things replaced. 

So do you use the bike for part of your business? ,

If bike is in garage having these repairs how is tyre wear involved. Fuel I can kinda get as will require engine running, but not to such a great extent.

Tyre wear/petrol involved with the multiple journeys to and from the dealer to get thing addressed.

I use the bike every day to commute to work.

Ive also had lost earnings as Im self employed