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Warranty issue

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mozzamozza1982

mozzamozza1982 Posts: 2 Newbie

1 July at 12:45PM edited 1 July at 12:52PM in Consumer rights

Hello

I purchased a bbq with a 5 year warranty. It’s been broken as much as it’s worked. Customer service did replace broken party’s at the start.

Now they are refusing to engage with me.

Does anyone know who I can contact to take the matter further?

Thanks
(Removed by Forum Team)

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Keep_pedalling Posts: 20,887 Forumite

1 July at 12:47PM edited 1 July at 12:48PM

When did you buy it?

I have asked for this to be moved to the consumer rights board.

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