We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 <b>Have you signed up to the Forum's <a href="https://forums.moneysavingexpert.com/discussion/6612556/new-feature-get-sent-trending-forum-threads-by-email?utm_source=banner">new Email Digest</a> yet? </b>Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Warranty issue

mozzamozza1982
mozzamozza1982 Posts: 2 Newbie
edited 1 July 2025 at 12:52PM in Consumer rights
Hello 
I purchased a bbq with a 5 year warranty. It’s been broken as much as it’s worked. Customer service did replace broken party’s at the start. 
Now they are refusing to engage with me. 
Does anyone know who I can contact to take the matter further? 
Thanks 
(Removed by Forum Team)

Comments

★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.8K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.