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BW Legal - Already settled 3 years ago but received "letter of claim"

Hi there,

About three years ago, I settled some parking fines with BW Legal to avoid stress and harassment, despite having a valid defence. Since then, I've moved house, and I recently received a letter from BW Legal referencing those fines I already settled. I have proof of payment. Should I reach out to BW Legal to inform them of their apparent mistake? I'm really concerned about their aggressive tactics. This situation is causing me a lot of stress again, and I even had a panic attack over the weekend.

Thanks a lot!

Comments

  • Gr1pr
    Gr1pr Posts: 13,992 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Email them with all the details and provide a copy of the proof of payment , challenge them regarding the new LoC and state that you will be counterclaiming for harassment and data protection issues caused by them failing to close the case
  • h2g2
    h2g2 Posts: 275 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    edited 30 June 2025 at 10:04AM
    Dear Sirs,

    I refer to your letter on [date], send to me at [address], which is my current correspondence address. [[NOTE: Confirm your address because you absolutely do not want them to send court documents to another address they might have for you.]]

    The debt you allege was settled on [date]. [[Add any other detail that might help: a reference number of the payment. If they wrote to you to confirm the matter was closed, add that. At the very least you still likely can get a bank statement showing the payment was made.]] As such I consider this matter closed.

    Please confirm that the matter is closed, and enclose a copy of your formal complaints procedure.

    Any further correspondence pursuing the debt shall be ignored and considered harassment. Should you start legal proceedings to pursue this debt I will show the judge the evidence that the claim was already settled, and this letter, and ask for my full costs to be covered, as well as counter-claiming for harassment and misuse of my personal data, which should have been erased at the point the debt was settled.

    Yours faithfully,

    [name]
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Unfortunately you are dealing with pure greed and the parking firm have obviously not "closed the file" you cannot trust any of them.
    They were never "fines" just speculative invoices, from chancers trying for easy money, nothing to get stressed out about really.
  • Le_Kirk
    Le_Kirk Posts: 26,478 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Any further correspondence pursuing the debt shall be ignored and considered harassment.
    Can you both ignore and consider it harassment?  I would suggest that you would very much not ignore but would take steps such as [legal proceedings]

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